Krystal Urban Ciudad Juarez Hotel

17 +PHOTOS

19+ photos

Krystal Urban Ciudad Juarez Hotel

Name: Krystal Urban Ciudad Juarez Hotel
Address: Av. Tecnologico 3750, Ciudad Juarez, mexico
Telephone: 353818882077
Rating: 4.2

ciudad juarez, mexico

About Krystal Urban Ciudad Juarez Hotel

location

This hotel is located in the 'golden triangle' of the American Consulate, only a few steps from the city's Central Park. Guests have easy access to entertainment centres and it is 7 km from Juarez Industrial Park, 8 km from Antonio J. Bermudez Industrial Park and 15 km of the centre of the city. The hotel offers a transport shuttle to take guests free of charge to their destination within a radius of 10 km of the hotel. It lies just 10 km from Juarez International Airport.

facility

The hotel has 4 junior suites, 72 single rooms and 44 double rooms, which are located on 4 storeys and are reachable by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Other amenities available include an ironing set and a tumble dryer. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The freshwater pool complex guarantees comfortable swimming with its indoor area and pleasantly heated water. The hot tub in the pool area promises pure relaxation. After an eventful day, guests can work out and recharge in the gym.

meals

Dining facilities include a restaurant with air conditioning, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. For dinner, guests can order à la carte.

Amenities at Krystal Urban Ciudad Juarez Hotel

Facilities (16)

Air conditioningLobbyCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServicePetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (1)

Reception

General Services (5)

ConciergeLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / Service

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outPackaged mealsProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (7)

ShowerBathtubHairdryerTVClosetRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (3)

Indoor PoolSwimming PoolGym

Transfers (1)

Airport Transfers

Location

Ciudad Juarez, Mexico

Av. Tecnologico 3750

Nearest beach600m

What's nearby

Tourist Centre246m
Nearest beach600m

Check-in from 3:00 PM · Check-out by 12:00 PM

Ciudad Juarez, Mexico

Av. Tecnologico 3750

Nearest beach600m

What's nearby

Tourist Centre246m
Nearest beach600m

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.2

Very Good

343 reviews

Value
Rooms
Cleanliness
Service

Excellent210
Very Good57
Average36
Poor18
Terrible22

Recent Reviews: 343

User: Andres R
Trip type: Family
Juarez26'
02 Mar 2026
Excellent service.I will most definately recommend to family and friends for future reference. Krystal Urban Ciudad Juarez, Director General at Krystal Urban Ciudad Juarez, responded to this review Estimado Juarez26´Muchas gracias por sus tan amables palabras. Nos llena de satisfacción saber que recibió un excelente servicio y que considera recomendarnos a sus familiares y amigos; no hay mayo… Excellent service.I will most definately recommend to family and friends for future reference. Krystal Urban Ciudad Juarez, Director General at Krystal Urban Ciudad Juarez, responded to this review Estimado Juarez26´Muchas gracias por sus tan amables pala…
User: Ed S
Trip type: Solo travel
Front desk alan was very helpfull also the person in charge who helped me in my interview
10 Sep 2025
I was ther for an interview my name edgar salazarAnd i did like the attention The atmosfere was good and cleanEven at the lobby you can feel yourself very welcome Krystal Urban Ciudad Juarez, Director General at Krystal Urban Ciudad Juarez, responded to this review Thank you so much for your kind words, Edgar! We're very glad to hear that you felt welcomed and well taken care of during your v… I was ther for an interview my name edgar salazarAnd i did like the attention The atmosfere was good and cleanEven at the lobby you can feel yourself very welcome Krystal Urban Ciudad Juarez, Director General at Krystal Urban Ciudad Juarez, responded to thi…
User: Elsa M
Trip type: Family
I feel like at home
14 Jul 2024
Very confortable clean exactly what i was looking for my kids enjoy the pool everything is always clean the housekeeping lady is very friendly she does an awesome job i give her a 10/10 awesome thank you for everything this hotel has a great customer service Krystal Urban Ciudad Juarez, Director General at Krystal Urban Ciudad Juarez, responded to this review Good morning Mr. ElsamC5348XQWe a… Very confortable clean exactly what i was looking for my kids enjoy the pool everything is always clean the housekeeping lady is very friendly she does an awesome job i give her a 10/10 awesome thank you for everything this hotel has a great customer service…
User: DarielJay
Trip type: Business
Comfy stay and very accommodating
19 Oct 2023
Stayed for 2 weeks for business and the stay was pleasant.Super helpful front desk reception with Carlos and Jacqueline always pleasant to talk to and recognize us when we need help.Overall, comfortable stay with wide rooms and good breakfast selection in the morning. Krystal Urban Ciudad Juarez, Director General at Krystal Urban Ciudad Juarez, responded to this review Estimado Sr. Dariel.Agr… Stayed for 2 weeks for business and the stay was pleasant.Super helpful front desk reception with Carlos and Jacqueline always pleasant to talk to and recognize us when we need help.Overall, comfortable stay with wide rooms and good breakfast selection in the…
User: Timp3350
Trip type: Business
Good experience
19 Oct 2023
I had a really good experience at the Krystal Urban hotel. One receptionist by the name of Carlos was really polite and super helpful. Definitely would recommend. It was my second time staying at this hotel. Krystal Urban Ciudad Juarez, Director General at Krystal Urban Ciudad Juarez, responded to this review Dear Mr. Timp.We are glad that your experience was pleasant and the best, that our s… I had a really good experience at the Krystal Urban hotel. One receptionist by the name of Carlos was really polite and super helpful. Definitely would recommend. It was my second time staying at this hotel. Krystal Urban Ciudad Juarez, Director General at…

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy

What our customers say

Trustpilot