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This hotel is situated in front of the theatre of San Cristobal in one of Mexico's most authentically indigenous regions. Links to the public transport system can be found within 50 m of the hotel and a diverse selection of shops is also to be found in the hotel's vicinity. The centre with its numerous shopping facilities, restaurants, bars, cafés and entertainment venues, is within 15 minutes on foot from the hotel. The beautiful nearby forest area of the Chiapas Central Highlands is famed for its beauty and diverse plant and tree species.
Guests can enjoy the pleasant ambience of one of the 67 rooms and 4 junior suites. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Guests of the hotel can enjoy various recreational facilities, including the garden, during their stay. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning, central heating and a fan. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Guests can enjoy a selection of sport and entertainment options. Parasols on the terrace are also available. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371
Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can dine in a non-smoking restaurant with an area for smokers. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte. Lunch is also served as a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
The following credit cards are accepted: American Express, VISA and MasterCard.
Facilities
24-hour check-in
24-hour reception
Air conditioning
Bar(s)
Bicycle Cellar
Café
Car Park
Cloakroom
Conference Room
Currency Exchange
Disability-friendly
Games room
Hotel Safe
Kids Club
Laundry Facilities
Laundry Service
Medical Assistance
Newspaper kiosk
Restaurant(s)
Restaurant(s) with non-smoking area
Restaurant(s) with smoking area
Room Service
Shops
Theatre
TV Room
Wifi
Hygiene
Contactless check-in/-out
Contactless payment
Enhanced cleaning programme
Hand sanitiser
Housekeeping only upon request
Hygiene training for staff
Medical teleconsultation
No high-touch furnishings
No high-touch furnishings in public areas
Packaged meals
Protective equipment for employees
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
Breakfast Buffet
Evening Buffet
Full Board
Half Board
Lunch Buffet
Set menu lunch
Special Diet
Special Offers
Sport/Entertainment
Children's Entertainment
Gym
Massage
Parasols
Sauna

Public Transport
50 m
Shopping opportunities
100 m
Bus Station
600 m
Bars / Pubs
1 km
City Centre
1 km
Park
1 km
Restaurants
1 km
Excellent
172
Very Good
112
Average
89
Poor
26
Terrible
15
Recent Reviews: 414
User:Andy F
Trip type: Friends getaway
Overall Great Stay
26 Jun 2026
User:Plant_Girl_11
Trip type: Family
Should be better
26 Jun 2026
User:Orestegaspari
Trip type: Couples
Nice but with poor hygiene!
26 Jun 2026
User:536lyndab
Trip type: Friends getaway
Nice Hotel
26 Jun 2026
User:Barb S
Trip type: Couples
Quite Lovely
26 Jun 2026