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67+ photos
The hotel is located on the Mexican Caribbean coast, about 145 km from the city of Chetumal on Federal Highway 307 (Chetumal-Cancun). Restaurants, bars and clubs can be reached in 25 minutes on foot. The hotel is situated in an area of the Grand Costa Maya, in front of the second largest barrier reef in the world.

Carretera Mahahual-xcalac km 0.350
Check-in from 3:00 PM · Check-out by 12:00 PM

Carretera Mahahual-xcalac km 0.350
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
579 reviewsUser: Krazed4koots
Trip type: Couples
Not what you want when looking for decadent beach time!
Please know that this is just simply average! If you must go, ask for a room facing the ocean! No fridge! Beds OK. Really dated. Nice people who work at the hotel who are willing to assist with ice for the room. Food in restaurant is "good". Beach very nice. Again, hotel really disappointing. Carlos Escamilla, Director General at Hotel Quinto Sole, responded to this review Thank you very much… Please know that this is just simply average! If you must go, ask for a room facing the ocean! No fridge! Beds OK. Really dated. Nice people who work at the hotel who are willing to assist with ice for the room. Food in restaurant is "good". Beach very nice. A…
User: JNinSA
Trip type: Couples
Definitely NOT a 4 Star Hotel
Check In was 30 min after 15 p.m and there was no excuse for that like a drink or even a verbal excuse. No Breakfast included. Staff hardly greeting the hotel guests. The interior was beaten up, the room not spotless clean, towels and bed-linen had stains, no hot water in the shower, bed was smaller than booked Queen size, the chairs on the balcony old and torn and no table. Clearly NOT the standa… Check In was 30 min after 15 p.m and there was no excuse for that like a drink or even a verbal excuse. No Breakfast included. Staff hardly greeting the hotel guests. The interior was beaten up, the room not spotless clean, towels and bed-linen had stains, no…
User: Kelly G
Nice once but neglected now
We chose to stay here because we visited several years ago when the hotel was newly built and it was beautiful. Good prices and good location. Unfortunately the property has been really neglected and a lot of the details that made it great are now missing. The rooftop pool was dirty and unusable, the restaurant was closed, and there are a lot of repairs needed in the rooms. But we still enjoyed ou… We chose to stay here because we visited several years ago when the hotel was newly built and it was beautiful. Good prices and good location. Unfortunately the property has been really neglected and a lot of the details that made it great are now missing. The…
User: Missowood
Trip type: Friends getaway
Not a 4 star hotel.
This hotel is a 2 star in my opinion. Pleasant front of house staff, very standard room -not much attention to detail. Cracks in the walls in the bathroom and no lightbulb in the lampshade and stains on the bedding. Bog standard and a bit overpriced for what you receive. No lift even though there are 4 floors. My advice to management would be to pay attention to the small details, -a bit of filler… This hotel is a 2 star in my opinion. Pleasant front of house staff, very standard room -not much attention to detail. Cracks in the walls in the bathroom and no lightbulb in the lampshade and stains on the bedding. Bog standard and a bit overpriced for what y…
User: AdrianaJoh14
Great location means Costa Maya Cruises will ruin your sleep
This pristine turquoise front beach hotel sounds great on the paper, clean rooms, great air conditioning, good rates. Unfortunately, Costa Maya Port operators (a private company) #COSTAMAYAMX bought a party place aside the hotel, they turn music at a crazy volume since eight or nine every morning that cruises arrive at the town, which is almost every day. Which means you can't rest at this hotel!.… This pristine turquoise front beach hotel sounds great on the paper, clean rooms, great air conditioning, good rates. Unfortunately, Costa Maya Port operators (a private company) #COSTAMAYAMX bought a party place aside the hotel, they turn music at a crazy vol…
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