97+ photos
The hotel is located about 25 min north of Cancun's hotel zone. Looking west out over the Caribbean to Isla Mujeres, Playa Mujeres is the mainland portion of the Isla Mujeres municipality. It is 30 min from the airport.
94 suites, 56 single rooms and 56 double rooms are located on 9 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. A fax machine is available for guests' business needs.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. There is a fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and dishwasher. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The complex has family rooms and non-smoking rooms.
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. A variety of sports are offered at the complex, including tennis, beach volleyball and fishing or, for a fee, golf and horse riding. A number of sports are available, including water sports such as snorkelling, water aerobics and aquafit. For a fee, guests can also enjoy paddle boating and diving. Guests can enjoy a wide range of indoor sports, including a gym, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath and a solarium. Subject to charge: massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Dining facilities include a dining room, a breakfast room, a café and a bar. The restaurant has air conditioning and high chairs for children. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. For guests, alcoholic and non-alcoholic drinks are included.
Carretera a Punta Sam Km. 5.2 Mza 9
Check-in from 3:00 PM · check-out by 11:00 AM
Excellent
146 reviewsUser: D7161VAlindsayt
Trip type: Friends getaway
Perfect and Relaxing
This was one of the most wonderful spa experiences I've ever had. The staff was very accommodating - Rosa took great care of us as we used the amenities. And Xochitl gave me an incredibly relaxing...
User: N7226TJaminaa
Trip type: Family
Wonderful experience at Village Spa.
Very relaxing spa Accommodating I absolutely enjoyed steam room I had lovely experience with my aunties. I would definitely recommend village spa.
User: Ambiv4
Trip type: Friends getaway
90 minute spa with steam and detox bath - I felt rejuvenated after my session!
I received 90 massage with steam and detox bath. Clean, beautiful facility with exceptional massage therapists! Quality of service better than in the states but lower cost. Before the massage, I...
User: kathC780DS
Body massage
My mother and I had a Spa day. It included a 50 minute massage as well as 50 minute relaxation on the Spa. The service was excellent, the SPA was spotless clean and the amenities was great. The...
