111+ photos
This hotel is located in Cancun, right on the beach.
The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a tumble dryer. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Bathrooms with wheelchair access can also be booked. The hotel has non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, tennis and golf are available. Water sports enthusiasts can enjoy sailing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. An entertainment programme and live music are also options for entertainment.
Dining facilities include a restaurant, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Blvd. Kukulcan, Manzana 51, Lote. 7
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
14841 reviewsUser: Stephanie S
Great Place to Vacation
This was a beautiful resort with the friendliest staff ever! There were enough pools where none of them were over-crowded. I would highly recommend for your next vacation.
User: J O
Trip type: Family
Great resort, excellent food, amazing spa
We had an amazing week at Hyatt Ziva Cancun in mid-May with our family of four, including our two young adult kids. From the moment we arrived, we were impressed by how beautiful the resort is—stunning views, well-kept grounds, and an overall atmosphere that j…
User: Mark L
Top property in the hotel strip
Beautiful location at the lighthouse on the hotel strip in Cancun. The hotel was very well kept, the service first class, and the food was excellent. We attended a family wedding and the team did an amazing job. My only complaint is the very high cost for the…
User: Jennifer H
Cried when I left!
Absolutely incredible stay. The service and cleanliness were incredible. Pools are immaculate and not too crowded. Fun activities and work out classes. The food is good for an all inclusive but I’ve never found all inclusive food that amazes me. But for the ea…
User: Terry W
Trip type: Couples
Best experience ever
From the moment you arrive you are treated like royalty.The rooms are luxurious and spacious, well maintained twice a day.The restaurant’s and bars are second to none with amazing friendly staff.The attention to detail, the cleanliness,( you will always see pe…
