tod logo
Packages covered by topp
Homemexico

The Sens Cancun

images
image url
image url

113+ photos

The Sens Cancun

cancun and vicinity, mexico

About The Sens Cancun

location

Perfect for beach holidaymakers, families, young people and singles, this resort is situated on a main road in Cancun, right by the sea. The centre can be reached within approximately 5 km.

facility

The resort was modernised in 2024. Guests have a choice of 31 junior suites, 12 suites and 130 double rooms. At the air-conditioned resort, guests are welcomed in the lobby with -hour reception desk and a -hour check-in/check-out service. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service (on request and for a fee), a car hire service, medical assistance, a transfer service, translation services, a laundry service, a hairdresser, a page service and a hotel doctor. A business centre with projector, a flip chart and pens and photocopier is available. Larger events can be organised with the help of the conference service.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms include a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. Slippers are included. The bathrooms have a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products.

sport

While the adults swim a few laps in the outdoor pool (no extra charge), children can enjoy splashing about in their own swimming area. The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. For guests who wish to keep active, beach volleyball and jogging are available. Guests can partake in various water sports, including kayaking and aquafit. In addition, jet skiing is offered for a fee. Sport and leisure facilities at the resort include a gym, yoga and pilates. Various wellness options, such as a spa, a beauty salon, massage treatments and anti-ageing treatments, are offered for a fee. The resort offers plenty of activities and entertainment options, including an entertainment programme, a kids' club, live music, a dance club and a nightclub.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. All-inclusive is offered as a catering option. For breakfast (), lunch and dinner, guests serve themselves at the buffet or choose their favourite dishes from the à la carte options. Diet meals, gluten-free meals, vegetarian dishes, children's meals and vegan food can be prepared on request. The resort also offers snacks. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.

Amenities at The Sens Cancun

Facilities

Air conditioningBar(s)CaféCar ParkConference RoomCurrency ExchangeFoyerGames roomHairdresserKids ClubLaundry ServiceLiftsMedical AssistanceNightclubRestaurant(s)Restaurant(s) with non-smoking areaWifi

Hygiene

Additional safety measures in cateringContactless paymentHand hygiene training for employeesHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffIntensified room cleaningNo high-touch furnishingsNo high-touch furnishings in public areasProtective equipment for employeesSanitiser dispenserUse of commercially available disinfectants

Meals

All inclusiveDrinks IncludedSpecial Diet

Sport/Entertainment

Aqua aerobicsBeach VolleyballChildren's EntertainmentChildren's PoolEntertainment ProgrammeGymJet SkiingMassageOutdoor Pool(s)Sun loungers

Location

Map preview
Zona Hotelera, Cancun (and vicinity), Mexico

Boulevard Kukulcan Km. 4.5

Nearest airport20km
Nearest beach1km

What's nearby

  • Nearest beach1km
  • City centre10km
  • Nearest airport20km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.0

Very Good

6657 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent3388
  • Very Good1393
  • Average804
  • Poor465
  • Terrible607

Recent Reviews: 6657

  • User: Adam G

    Trip type: Couples

    No security and drug dealers. NOT family friendly

    19 Apr 2026

    Since I can respond to the person who told me to call management for the drug dealers ON PROPERTY, I will say that I did call management and security. People without wristbands selling cocaine is unacceptable, especially in front of children. I called about th…

  • User: Yousab B

    Trip type: Family

    Worst place ever

    18 Apr 2026

    This is the worst place you could ever vacation. The staff are so rude and unhelpful, the room is not clean, and the pool is dirty. You have to stand in a long line to enter the restaurant, and the food is terrible. If you are a tourist, do not even think abou…

  • User: Zoran L

    Trip type: Couples

    Bad

    04 Apr 2026

    So disappointing. Two days in a row, we couldn't find any beach chairs, not on the beach or by the pool. When we asked for help, customer service just said, "Sorry, it's our busy season, we can't help." The next days, we had to set our alarm early in the morni…

  • User: Holland W

    Trip type: Friends getaway

    Great experience

    29 Mar 2026

    I went during March 2026, and I had a fantastic time. The buffet food was great and very clean; there were plenty of options for everyone. The drinks were also not watered down and were easily accessible. Our room was clean, and the shower was big with warm wa…

  • User: Ann C

    Trip type: Family

    Unhappy customer

    26 Mar 2026

    I was very disappointed with my stay at this all inclusive resort. The room was not properly cleaned on a daily basis, which was frustrating and below expectations. The food was also quite poor, lacking both quality and variety throughout the stay. Communicati…

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy

What our customers say