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This hotel is located near the edge of the commercial heart and hotel area of the city. Within good distance of Cancún's international airport (about 25 minutes away), and only some 2 minutes from the ferry link to Isla Mujeres, the hotel offers travellers an oasis of comfort and good service.
Guests can enjoy the pleasant ambience of one of the 42 rooms. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, room service, an alarm call service and a laundry service. Complimentary newspapers are available. A fax machine is available for guests' business needs.
Rooms are equipped with air conditioning and a fan. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms, non-smoking rooms and smoking rooms.
Whether sporty and active or in need of a more restful kind of holiday, guests will find the perfect place to leave everyday life behind in the pool complex, which includes 2 indoor and outdoor pools. There are children's pools as well. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including snorkelling, diving, a spa, hydrotherapy treatments and a solarium.
A continental breakfast guarantees a great start to the day.

Av. Lopez Portillo # 70
Check-in from 3:00 PM · check-out by 12:00 PM
Good
264 reviewsUser: doughillier1
Trip type: Solo travel
Great hotel for the money
Well, I liked the location because it was away from the action of downtown Cancun. The air conditioner worked great, the shower was hot. The Manager spoke English. Their is... more »
User: jessicahN9990JW
Trip type: Couples
Terrible Trip
My boyfriend and I stayed at Terracaribe for one night out of our 7 night stay. The toilet and shower didn’t work and the bathroom wasn’t clean. They agreed to... more »
User: 833evaldas
Trip type: Solo travel
Don’t be fooled
Don’t be fooled by the reviews and pictures and descriptions. The area isn’t the best of areas for Cancun and that doesn’t even include a review on the room. It... more »
User: lucy_fox2
Trip type: Solo travel
Shocking experience!
This was my second stay in Terracaribe. My first time was a pleasant friendly experience and that’s why I decided to stay in this hotel again. What a mistake! 1st... more »
User: 623stephaniep
Trip type: Family
Really good hotel!
I went for 4 days with my family. Hotel was nice, clean, neat rooms, pool area is very calm and nice/ clean, A/C and wifi was great. Staff was helpful.... more »