


116+ photos
This hotel is located amidst tropical gardens directly beside the white sandy beach in the tourist resort of Cancún. The centre of Cancún with a selection of shopping and entertainment venues is approximately 3 km away.

Boulevard Kukulcan Km 3.5
Check-in from 3:00 PM · Check-out by 11:00 AM

Boulevard Kukulcan Km 3.5
Check-in from 3:00 PM · Check-out by 11:00 AM
Excellent
8194 reviewsUser: Freddie J
Trip type: Friends getaway
Great atmosphere
Ailyn was very helpful at check in she answers all my questions really made me feel welcomed Caio Cesar Baron, Atención al huésped/Recepción at Temptation Cancun Resort, responded to this review Dear guest,Thank you so much for your wonderful 10/10 review! We’re delighted to hear that Ailyn made you feel so welcomed from the moment you arrived and was happy to answer all your questions. We’ll… Ailyn was very helpful at check in she answers all my questions really made me feel welcomed Caio Cesar Baron, Atención al huésped/Recepción at Temptation Cancun Resort, responded to this review Dear guest,Thank you so much for your wonderful 10/10 review…
User: Alfonso V
Trip type: Friends getaway
Bad customer service
I stayed here in February of this year and booked a specific room, but I canceled the upgrade during check-in. At checkout, I was told the difference would be returned to my card. Nearly seven months have passed without a refund or any response from management. Their counter service is poor; I have shared my account number and credit card details, yet nothing has arrived. They charge quickly, but… I stayed here in February of this year and booked a specific room, but I canceled the upgrade during check-in. At checkout, I was told the difference would be returned to my card. Nearly seven months have passed without a refund or any response from management…
User: Jay l
Trip type: Friends getaway
Suggestions we all can agree on
Temptations will always be my home. Very nice gesture, when you pull up, your greeted by the staff with the phrase "Welcome Home" so as a member, im going to use this opportunity to express some suggestions to make visiting there even more enjoyable. There are 3 things I believe you can approve upon.1. SCORES you have a very nice area with pool tables, sports TV, a very nice bar and hardly anyone… Temptations will always be my home. Very nice gesture, when you pull up, your greeted by the staff with the phrase "Welcome Home" so as a member, im going to use this opportunity to express some suggestions to make visiting there even more enjoyable. There are…
User: Mike M
Trip type: Solo travel
Continue the downhill slide
11th Labor Day and each year the value and experience declines. Staff reductions resulted in waits for services, restaurants closed and gardening staff practically nonexistent with beach unusable. Nacho, Mike & Lili of the Butler staff were amazing as always. All Members bar staff were incredible including Adam, Gerry, and Julio. Playmakers were there which is about all I can say about them. R… 11th Labor Day and each year the value and experience declines. Staff reductions resulted in waits for services, restaurants closed and gardening staff practically nonexistent with beach unusable. Nacho, Mike & Lili of the Butler staff were amazing as alwa…
User: klondikekellie
Trip type: Couples
Wanting to come have fun
We’re think of coming in early spring is there smoking any where on property Do we only were clothing in restaurants many thanks Caio Cesar Baron, Atención al huésped/Recepción at Temptation Cancun Resort, responded to this review Dear guest,Thank you for taking the time to share your detailed feedback. We’re pleased to know you appreciated our hygiene standards, excellent location, and espec… We’re think of coming in early spring is there smoking any where on property Do we only were clothing in restaurants many thanks Caio Cesar Baron, Atención al huésped/Recepción at Temptation Cancun Resort, responded to this review Dear guest,Thank you for…
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