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The charming beach hotel is strategically located in the heart of the hotel zone in Cancún, surrounded by the most famous nightclubs in the city as well as several restaurants and shops. The hotel is located just 25 km from Cancún International Airport.

Blvd. Kukulkan Km. 10 Zona Hotelera
Check-in from 3:00 PM · Check-out by 12:00 PM

Blvd. Kukulkan Km. 10 Zona Hotelera
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
9226 reviewsUser: ERNESTO G
Trip type: Couples
Nightmare in Cancun !
Do not waste your time and money in this place! Think twice nothing works. We stayed from Sep 21st to 25th 2026, to start A/C doesn’t work nor in the room neither the lobby, food is tasteless and cheap quality, drinks are even worst. I found cockroaches in my room I have pics and video. Entertainment is not really entertainment like in other places and is not the entertainment team’s fault is that… Do not waste your time and money in this place! Think twice nothing works. We stayed from Sep 21st to 25th 2026, to start A/C doesn’t work nor in the room neither the lobby, food is tasteless and cheap quality, drinks are even worst. I found cockroaches in my…
User: Outdoorsy C
Trip type: Family
Actual experience at Sunset Royal
I’ll start on the best positive - out of the big number of staffs in there, two people who stood out were 1) Jesus (pronounced as “Hea-sooos like Heather on Hea) and 2) Rodrigo who served in their Actuario restaurant.Both of them showed true excellent service. They were very passionate about their jobs. Jesus took it to the next level. He made us feel we were close at home. It wasn’t about the tip… I’ll start on the best positive - out of the big number of staffs in there, two people who stood out were 1) Jesus (pronounced as “Hea-sooos like Heather on Hea) and 2) Rodrigo who served in their Actuario restaurant.Both of them showed true excellent service.…
User: Marilyn C M
Trip type: Family
Great experience
The resort is good especially it’s all inclusive. Rooms ate clean but need some upgrades. The view by the beach and lagoon was amazing. Foods is a hit and miss. Staff were so friendly and accommodating . David Bárcenas, Otro at Sunset Royal Beach Resort, responded to this review Your positive experience at Sunset Royal Beach is greatly appreciated. We are glad you enjoyed the view and the fri… The resort is good especially it’s all inclusive. Rooms ate clean but need some upgrades. The view by the beach and lagoon was amazing. Foods is a hit and miss. Staff were so friendly and accommodating . David Bárcenas, Otro at Sunset Royal Beach Resort, re…
User: chen z
Trip type: Couples
Unforgettable stay in sunset royal beach resort
We were in this resort for a week and we had a great time. The service in this place is amazing. The staff were very helpful and friendly. Rubiverto, the maintenance staff is incredible and very friendly. Thomas one of the waiters is kind. Allan also a waiters is nice. Judith, i think she is a event coordinator kind of is very friendly and helpful. We have a very happy holiday because of these peo… We were in this resort for a week and we had a great time. The service in this place is amazing. The staff were very helpful and friendly. Rubiverto, the maintenance staff is incredible and very friendly. Thomas one of the waiters is kind. Allan also a waiters…
User: Ethan M
Trip type: Family
Entertainment staff & activities
What made this resort great for me was the entertainment amenities everyday. The entertainment group Alfredo, and Judith led poolside activities multiple times a day. Dance lessons, making bracelets, fun games, sports and more. Very talented musicians aswell for night life parties and karaoke. Whether you are looking to relax in the sun, or have fun by the pool this resort can be a perfect fit for… What made this resort great for me was the entertainment amenities everyday. The entertainment group Alfredo, and Judith led poolside activities multiple times a day. Dance lessons, making bracelets, fun games, sports and more. Very talented musicians aswell f…
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