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The hotel is located right in front of the well-known Park las Palapas, close to most of the banks, shopping facilities, city centre and restaurants zone. The hotel is located just two blocks away from the bus station, 5 minutes from the entrance to the hotel zone and 20 minutes from Cancún International Airport.
Guests can enjoy the pleasant ambience of one of the 20 junior suites and 22 double rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A safe, a currency exchange service, a TV room, medical assistance and a laundry service are available. Wireless internet access allows guests to stay connected while on holiday. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park.
Rooms feature a living room, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable indoor temperatures. Rooms have a double bed or a queen-size bed. Guests can also book separate bedrooms. Extra beds can be requested. A safe and a desk are also available. A telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Guests can enjoy a refreshing swim in the outdoor pool area. A sun terrace, sun loungers, and parasols are available. There are many ways to relax or stay active at the hotel, including golf and a gym.
The hotel accepts the following credit cards: VISA and MasterCard.
Alcatraces 32 S M 22 Mza 10
Check-in from 3:00 PM · check-out by 12:00 PM
Average
36 reviewsUser: sofiamF8191SU
Trip type: Couples
DO NOT BOOK HERE
HORRIBLE. Si valoras tu dinero, ¡no reserves aquí! Hay muchas mejores opciones en la ciudad, pésimo hotel, me siento estafado como cliente por haber pagado por este despreciable servicio. Si... more »
User: huachinango83
Trip type: Family
Avoid this place
Had to stay here because of a non planned trip to Cancun on busiest week of the year, room was full of mosquitoes, a group of teenagers kept drinking all... more »
User: tyagi
Trip type: Solo travel
Great location and pool
I was looking for a hotel with a pool. This hotel faces the Parque Las Palapas where there are dozens of food vendors every night. Also lots of vendors selling... more »
User: scaredofbears
Trip type: Solo travel
Good stopover hotel enroute to Playa del Carmen or Isla Mujeres
Cheap place to stay for one night. My room smelled heavily of mildew - nothing a good rinse of bleach wouldn't help, I would think. The bed was clean. Room... more »
User: Nancy O
Trip type: Couples
Cancun for one night
We had one night to stay in Cancun before taking our plane back home, and wanted something with more local flavor than the resort where we had been . This... more »
