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This hotel is located directly on Nichupté lagoon and is around 50 m from links to the public transport network as well as 100 m from various beaches. In a radius of around 3 km there are further beaches, restaurants, bars, discos, and shopping opportunites. Cancún's city centre is 15 min from the hotel and the La Isla Paradise Experience shopping centre is 20 min away. Guests making the 12 km journey to Ruinas del Rey will be richly rewarded. Cancún international airport is a 25-minute journey away.
The hotel has a lift and features 90 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services include a 24-hour security service, a car hire service, medical assistance, a transfer service, room service, a laundry service and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning. Guests have garden view from the balcony or terrace, which are standard features of some rooms. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For those who wish to stay active while on holiday, the hotel offers fishing. With jet skiing, motorboat rides, canoeing, snorkelling and diving available, fans of water sports will have plenty to choose from.
Various dining options are available, including a restaurant, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Blvd. Kukulcan Km 4 Zona Hotelera
Check-in from 3:00 PM · check-out by 12:00 PM
Average
660 reviewsUser: Ray G
Trip type: Solo travel
Nice place
The rooms are arranged by letter and number. Each letter is a separate unit. Number 1 has a nice little jungle like patio. The pool is heavily shaded by trees with a view of the marina. Beds are comfortable, sheets a bit abrasive. Overall very clean, quiet and…
User: 357ninnan
Trip type: Family
Disappointment
We are a family of 5, 2 adults and 3 kinds (2,10,13) and got 2 rooms with two large beds in each. Eventhough the rooms are large there are lack of faciilities which are rather basic in my point of view. Only one small towel per person eventhough there’s a pool…
User: vanessatI121GC
Trip type: Friends getaway
Great experience!
I had a great time at Sotavento. The staff was super nice and the rooms were very beautiful. There was music at the pool which was quite lovely!! It was a very a central location. In general it just had a good vibe!!
User: Explore87973
Trip type: Friends getaway
Surrounded by a lot of trees and plants
Beautiful hotel surrounded by a lot of Palm trees and plants. Clean pool and area and rooms. The food at the restaurant is very nice - although sometimes it was not clear if we can open a tap to the room, pay immediately by card or cash. We got a lot of differ…
User: 792dianad
Trip type: Solo travel
Worst service I have ever gotten in the Caribbean.
The restaurant opens at 8. No coffee pots in room so I was eager to have coffee. The waiter was late. He walked in 20 minutes late and the restaurant was full. It took exactly one hour to get coffee and then he never took my order, I had to wave him down after…
