25+ photos
The hotel is located on Tulum Avenue, one of the most important streets of central Cancun. It is just 20 minutes from the international airport and 5 minutes from the Hotel Zone. It is perfect for business and close to restaurants, bars, cinemas and shopping centres.
The hotel was modernised in 2024. The hotel has a lift and features 128 double rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access in public areas (no extra charge) allows guests to stay connected. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service (on request and for a fee), a car hire service, medical assistance, a transfer service, translation services, 24-hour room service (for a fee), a laundry service, a page service and a hotel doctor. A business centre with projector, a flip chart and pens and photocopier is available. Larger events can be organised with the help of the conference service.
Air conditioning (no extra charge) ensures that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms include a king-size bed. A safe provides secure storage for guests' personal property. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has non-smoking rooms.
The outdoor pool complex provides invigorating refreshment (for a fee). Guests can relax and enjoy the sun loungers and parasols provided. Refreshing drinks are served at the poolside snack bar. Those who prefer to stay active while on holiday can enjoy a gym or, for a fee, golf, fishing, massage treatments and anti-ageing treatments. In addition, golf and fishing are offered by third-party operators.
The dining area includes a bar. A number of specialities await guests in the air-conditioned, non-smoking restaurant. Gluten-free meals, vegetarian dishes, children's meals and vegan food are available upon request and for an additional charge. The hotel also offers snacks. For a fee, there are also non-alcoholic beverages, alcoholic beverages and international brands.
Av Tulum 13-14
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
2102 reviewsUser: Daniel R
Trip type: Family
3rd honey moon in Cancun
Oasis Smart has been our favourite Hotel when i come to Cancun, accesible from the ADO bus terminal; banks across the street, currency exchange, pharmacy and Chedrahui superstore. The room is big; clean, all my basic needs are covered. Me and my wife are alway…
User: Wheat73
Trip type: Couples
Smack bang in the middle of a roundabout in Cancun-however you wouldn’t know it!
Perfect location close to the airport. Great bars within short walk distance 10-15 mins, our flight was delayed and the hotel extended our stay- no problem. Pool bar experience 5*- Ivan makes the best cocktails FYI from ‘midday not 2pm (as advised by other sta…
User: Eliane G
Trip type: Friends getaway
Great experience
We had an excellent stay at Oh! Cancún The Urban Oasis. A special thank you to Éric Suarez, Santiago, Carlos, and Andrea from the cafeteria for their outstanding service, kindness, and warm hospitality every day. They were always friendly, professional, and at…
User: Sightsee13930947654
Trip type: Couples
Not too bad.
1. Housekeeping was terrible. There was an instruction card saying they will change towels on the floor but keep the towel on the rack. I put the used towel on the floor. They just put the towel on floor back to the hook. Thats so unhygienic.2. The smoke detec…
User: Adil B
Trip type: Couples
Fantastic Hotel and friendly staff
Fantastic Hotel very clean and friendly staff. It is a beautiful hotel me and my girlfriend were there with beautiful weather.We were very friendly welcomed by the reception and especially the manager of the hotel super nice lady thanks again, my birthday was…
