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Located in Cancún's hotel zone, the resort offers an ideal setting between the warm Caribbean Sea and beautiful Nichupte Lagoon.
214 rooms are available to guests. English-speaking staff warmly welcomes guests in the lobby. Amenities include a baggage storage service, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas (no extra charge). The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Further services include a 24-hour security service, a babysitting service (on request and for a fee), a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus.
Central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the lagoon from a balcony or terrace. Guests are sure to get a good night's sleep in the queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. An ironing set is provided for guests' convenience. A flatscreen television with cable channels and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. A vanity mirror is provided in the bathrooms. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The resort has family rooms, non-smoking rooms and smoking rooms.
Plenty of active relaxation awaits guests in the pool area's 3 outdoor pools. Even in bad weather, a swim in the indoor pool is always an option. Fine weather can be enjoyed on the terrace. For guests who wish to keep active, tennis, volleyball and fishing are available. With jet skiing and canoeing available, fans of water sports will have plenty to choose from. Third-party operators offer windsurfing, sailing, kayaking, snorkelling and diving. Sport and leisure facilities at the resort include a gym, table tennis and billiards. There is a wellness area with a hammam, hydrotherapy treatments, anti-ageing treatments and a solarium and, for an additional fee, a spa, a sauna, a steam bath, a beauty salon and massage treatments. An entertainment programme and live music round out the entertainment options.
Various dining options are available, including 5 restaurants, a café and a bar. All-inclusive is offered as a catering option. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. Special culinary options, such as diet meals, are also available. In addition, special catering options and snacks are available. The chefs prepare delicious specialities during the show cooking. The drinks menu includes a variety of alcoholic and non-alcoholic beverages, as well as international brands.

Km 14 Mz 53 Lote 37-1 ZH
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
10183 reviewsUser: Dreamer58969955340
Trip type: Couples
Nice
4 out of 5- very good…………..………
User: Maribel G
Trip type: Couples
Amazing Shakira show with Joshua
Joshua was very helpful, we saw Shakira show and invited us to Dj party.
User: Ray G
Trip type: Family
Shakira show. Excellent
Very good experience. Job well done by josue
User: Miah G
Trip type: Family
Good entertainment with Josue
Very good entertainment provided by Josue
User: Faith H
Trip type: Couples
Great Anniversary Getaway!
My husband and I celebrated our 28th anniversary at Sandos Cancun, and it was the perfect mix of relaxation and celebration. From start to finish, our experience was exceptional.Rodrigo, the manager, truly went above and beyond—surprising us with a bottle of c…