Residence Inn Cancun Hotel Zone

Recent Reviews: 182

• User: 6155353

  Trip type: Family

  ABSOLUTELY DREADFUL

  Do not stay here!We had to change rooms 3 times due to hotel vermin with mice, no gluten free food,Very poor air con Dreadful serviceDo not stay here!We had to change rooms 3 times due to hotel vermin with mice, no gluten free food,Very poor air con Dreadful service

• User: Anand V

  Trip type: Family

  Stay Away.

  1:- The whole property strongly smells of pesticide and sometimes urine. Not sure if they recently applied pesticide control, but the smell was unbearable. 2: There are no sliding doors for showers. That is crazy low standard even from Marriott standards. There is no full size mirror, no outside sink, looks like rooms are under construction while still charging full amount for stay. 3:- Staff is f… Read more1:- The whole property strongly smells of pesticide and sometimes urine. Not sure if they recently applied pesticide control, but the smell was unbearable. 2: There are no sliding doors for showers. That is crazy low standard even from Marriott standards. Ther… Read more

• User: 164petterb

  Trip type: Couples

  Not a good place to stay

  Can’t recommend this pay’s unless you only are studying for one night or are using it for a home away from home doing work here. The sundeck are in bad shape and the serving there is not good by any standard. The breakfast had the worst scrambled eggs ever, so unless you have low expectations, stay away. ToDrive to an OKRestaurant is approximately 20 mins. Armando López, Director General at Res… Read moreCan’t recommend this pay’s unless you only are studying for one night or are using it for a home away from home doing work here. The sundeck are in bad shape and the serving there is not good by any standard. The breakfast had the worst scrambled eggs ever, so… Read more

• User: Gast1

  Trip type: Friends getaway

  Convenient for those arriving or departing on a flight.

  We stayed just one night at this hotel after arriving from a long-haul flight. It is very close to the airport, making it very convenient for those arriving or departing on a flight. The hotel is quiet, located near the Hotellera area. The rooms we stayed in were very spacious, with two comfortable, reasonably sized beds, a spacious bathroom, and a fully equipped kitchen, although we did not use i… Read moreWe stayed just one night at this hotel after arriving from a long-haul flight. It is very close to the airport, making it very convenient for those arriving or departing on a flight. The hotel is quiet, located near the Hotellera area. The rooms we stayed in w… Read more

• User: universalmarket

  Trip type: Couples

  Pasta la Vista en Cancun

  Elegant Italian restaurant with excellent pastas and wine pairing. Great for a quiet dinner with authentic flavors. My favorite part is watching them make the pasta through the windowElegant Italian restaurant with excellent pastas and wine pairing. Great for a quiet dinner with authentic flavors. My favorite part is watching them make the pasta through the window