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This hotel offers guests plenty of luxury and comfort. It is located by Cancún beach, only around 5 minutes from the largest shopping centre in the hotel area, opposite which is AquaWorld, a water sports centre. Cancún is around a 20-minute drive and there is an ADO bus stop by the property. Xcaret and Xel-Ha nature parks are about 72 km and 122 km away from the hotel, respectively. Puerto Morelos (around 36 km), Playa del Carmen (around 68 km away) and the ruins of Tulum (roughly 130 km away) are all well worth a visit. Cancún International Airport is around 15 minutes away.
This complex has 5 lifts and a reception desk. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas. The souvenir shop gives guests the opportunity to bring home mementos of their holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a transfer service, 24-hour room service, a hairdresser, a page service and a hotel doctor.
Air conditioning ensures that rooms maintain comfortable temperatures. Most units have a sea view. Guests are sure to get a good night's sleep in the king-size bed. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a whirlpool bath. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.
Guests can enjoy a refreshing swim in the outdoor pool area. The sun loungers are perfect for soaking up some sun. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a beauty salon and massage treatments. The hotel offers an entertainment programme for adults.
Dining facilities include a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Staff are also happy to provide children's meals.
Boulevard Kukulkan Km 16.5
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
21082 reviewsUser: Joanna R
Trip type: Family
We had great service the entire trip. One highlight was Jose at Cappella. The service was amazing and he was so nice.
We have stayed at this hotel for 4 vacations. Always great service and the staff goes above and beyond to make your experience positive. We love the location and the beach is so beautiful. The adult...
User: guadalupe r
kanna
mal servicio bar kanna,..,....... si pides una bebida tarda mucho mas de media hora es muy lento el cantinero y lo prepara como quiera ,....... rentamos cama , el servicio de mesero excelente la...
User: rafaela m
cancun paradisus
club de playa kanna con todo respeto. ya no es el mismo que antes. pésimo servicio, el bar tender, tarda para hacerte una bebida, y te atiende con malas ganas, la verdad no recomiendo kanna para...
User: cristinaeto
Trip type: Friends getaway
Si no eres socio black, no vengas a Meliá
Discriminación a socios que no tienen categoría black, vinimos con dos familias amigas, todos socios, y uno de nuestros amigos es categoría círculo, ellos pueden pedir una botella de vino, cuando...
