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Paradisus Cancun

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Paradisus Cancun

locationZona Hotelera, Cancun (and vicinity)

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About Paradisus CancunAbout Paradisus Cancun

Location

This hotel offers guests plenty of luxury and comfort. It is located by Cancún beach, only around 5 minutes from the largest shopping centre in the hotel area, opposite which is AquaWorld, a water sports centre. Cancún is around a 20-minute drive and there is an ADO bus stop by the property. Xcaret and Xel-Ha nature parks are about 72 km and 122 km away from the hotel, respectively. Puerto Morelos (around 36 km), Playa del Carmen (around 68 km away) and the ruins of Tulum (roughly 130 km away) are all well worth a visit. Cancún International Airport is around 15 minutes away.

Facility

This complex has 5 lifts and a reception desk. Amenities include a baggage storage service and a cash machine. Wireless internet access is provided in public areas. The souvenir shop gives guests the opportunity to bring home mementos of their holiday. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a transfer service, 24-hour room service, a hairdresser, a page service and a hotel doctor.

Rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Most units have a sea view. Guests are sure to get a good night's sleep in the king-size bed. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a flatscreen television and WiFi (no extra charge). A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a whirlpool bath. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. The sun loungers are perfect for soaking up some sun. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna, a beauty salon and massage treatments. The hotel offers an entertainment programme for adults.

Meals

Dining facilities include a non-smoking restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Paradisus Cancun Amenities at Paradisus Cancun

  • Facilities

    • -

      24-hour reception

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      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Conference Room

    • -

      Currency Exchange

    • -

      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Nightclub

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Use of commercially available disinfectants

  • Meals

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      All inclusive

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      Drinks Included

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Beach Volleyball

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Jacuzzi

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      Jet Skiing

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      Massage

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tennis

    • -

      Windsurfing

LocationLocation

Map preview

Around this property:

Restaurants

5 km

Bars / Pubs

5 km

Nightclub

5 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

14604

Very Good

3755

Average

1560

Poor

626

Terrible

715

Recent Reviews: 21260

  • User:khughlee

    Trip type:

    Greqt food and great holiday!!

    rating05 Nov 2025

    This resort is perfect for families. Too bad it was closed for renovation this year. There is a huge pool in which at the end there is a kid's pool. While swimming to the kid's pool, there is...

  • User:779ariellec

    Trip type:

    Amazing Staff

    rating26 Oct 2025

    We have been going to Paradisus since 2017 around 1-2x a year (with a few exceptions, including during the pandemic). I have reviewed the hotel before in terms of the room, amenities, etc., but will...

  • User:vdhlakovic

    Trip type:

    True paradise.

    rating18 Oct 2025

    Amazing hotel, luxurious rooms, delicious food, reach self-service breakfast, but most of all friendly, helpful, always smiley staff, from concierge, bell boy, cleaner, gardener, entertainer...

  • User:dward0115

    Trip type:

    Disappointed with kids club experience

    rating17 Oct 2025

    I am currently staying at Paradisus, and while the resort itself is absolutely beautiful, my experience with the Kids Club has been very disappointing. I was informed to bring my 8-year-old daughter...

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