165+ photos
This hotel is located in Cancun, right on the beach.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service and a hotel shuttle bus. Active guests can make use of the bicycle hire service (no extra charge) to explore the surrounding area.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a double bed and a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe provides secure storage for guests' personal property. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. There is also a washing machine and an ironing set. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. For additional convenience, bathrooms also provide a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools as well as a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, cycling/mountain biking, golf and fishing are available. Water sports enthusiasts can enjoy windsurfing, snorkelling and diving. The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon, massage treatments and a solarium.
Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Boulevard Kukulcán km 9
Check-in from 3:00 PM · check-out by 12:00 PM
Good
628 reviewsUser: jenniferaR4853SV
Trip type: Couples
Thank you Karina
We stayed at Ocean Dream by Guro. It started with Karina Garcia booking all of our activities, we go every year to Cancun and have been lucky enough that she has been our guide for the third time, She is wonderful her customer service is 10/10. She is very kno…
User: Elsa L
Trip type: Family
Horrible service
PH.. Horrible experience. The room was run down, there was no hot water, and staff were completely unhelpful. We reported the issue and were told they couldn’t do anything, which is unacceptable. For a paying guest, basic things like a maintained room and hot…
User: Karin Alice S
Trip type: Solo travel
cheated for money and horrible stay
I booked this room on 3rd September 2025 and the confirmation email that I received from the hotel says: "Pricing detailsSubtotal EUR 400.33Inclusive taxes EUR 84.05Total EUR 484.38Paid EUR 24.22Pay at the property EUR 460.16Prices are converted to show you th…
User: Dennis M
Trip type: Family
Wonderful Poolside Experience
Tomas and Rene (poolside staff) were very attentive to all of the needs of my family! They went out of their way to ensure our comfort. Great job! Ocean Dream is beautifully situated on a lovely stretch of beach. Gestor de Experiencia, Guest Services / Fron…
User: Davide C
Trip type: Business
Excellent place for a holiday in Cancun!
Excellent location very close to Cancun Center (Convention Center) - just 5 minutes walk. Very nice and helpful staff, always smiling and ready to help - everyone was nice. The strip of beach that "belongs" to the hotel is amazing. Swimming pools are very nice…
