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The hotel lies directly on the wide, white sand beach in the hotel quarter, beautifully situated between the Caribbean Sea and the Nichupte Lagoon. A diversity of entertainment venues, bars, restaurants, nightclubs and links to the public transport network are all to be found nearby (within 30 m). The centre of Cancún and the airport are both roughly a 25-minute drive away.

Avda. Kukulcan, km. 13,5. Lote 24
Check-in from 3:00 PM · Check-out by 11:00 AM

Avda. Kukulcan, km. 13,5. Lote 24
Check-in from 3:00 PM · Check-out by 11:00 AM
Very Good
14100 reviewsUser: Cruiser21425999161
Fell in love with everyone there and the whole environment and the room was sensationally phenomenal. The staff remember
I just absolutely love this resort. The cost was phenomenal on a budget. The food was light and fresh and the service was impeccable. Everyone was always smiling and friendly even though I often noticed they worked very long shifts. The only area that could see some improvement is the check-in it took a very, very long time. And the staff was a bit, overwhelmed and caused some issues with my check… I just absolutely love this resort. The cost was phenomenal on a budget. The food was light and fresh and the service was impeccable. Everyone was always smiling and friendly even though I often noticed they worked very long shifts. The only area that could se…
User: hmatari
Vacation
Jose helped make my vacation a wonderful stay. Very friendly and happy staff. Definitely would go back to this hotel. Manager Barceló, Owner at Occidental Tucancun, responded to this review Dear Sir,Thank you for this positive review of your experience.We are delighted to hear José and our team contributed to making your vacation memorable. Their dedication to warm hospitality reflects our co… Jose helped make my vacation a wonderful stay. Very friendly and happy staff. Definitely would go back to this hotel. Manager Barceló, Owner at Occidental Tucancun, responded to this review Dear Sir,Thank you for this positive review of your experience.We…
User: Abbey S
Trip type: Solo travel
Great stay
I recently stayed at this hotel again, having visited previously, and overall I had a lovely stay thanks to some truly amazing staff members.I especially want to recognise Ismael Tec at the bar. He was absolutely fantastic throughout the trip — always friendly, happy, welcoming, and genuinely made every day enjoyable. His cocktails were amazing and his positive attitude really stood out. He’s a re… I recently stayed at this hotel again, having visited previously, and overall I had a lovely stay thanks to some truly amazing staff members.I especially want to recognise Ismael Tec at the bar. He was absolutely fantastic throughout the trip — always friendly…
User: Sergio V
Great hotel with family for a few nights
Overall my family and I had a great time. The staff was really attentive, the hotel was easy to navigate. I would probably improve some food options. The desserts don't have any flavor. Great place for a few nights probably 3 or 4 at the most. Manager Barceló, Owner at Occidental Tucancun, responded to this review Dear Sir, Thank you for taking the time to leave a review of your recent stay.W… Overall my family and I had a great time. The staff was really attentive, the hotel was easy to navigate. I would probably improve some food options. The desserts don't have any flavor. Great place for a few nights probably 3 or 4 at the most. Manager Barce…
User: dustinharmon07
First time inclusive.
Everything was perfect. Nothing to complain about. Would recommend to anyone. We will be going back. Manager Barceló, Owner at Occidental Tucancun, responded to this review Dear Sir,Thank you very much for this kind review.We are delighted your first visit met every expectation, from the comfort of your room to the attentive service our team strives to provide. Knowing you found our location… Everything was perfect. Nothing to complain about. Would recommend to anyone. We will be going back. Manager Barceló, Owner at Occidental Tucancun, responded to this review Dear Sir,Thank you very much for this kind review.We are delighted your first visi…
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