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Occidental Tucancun

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Occidental Tucancun

locationZona centro, Cancun (and vicinity)

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About  Occidental TucancunAbout Occidental Tucancun

Location

The hotel lies directly on the wide, white sand beach in the hotel quarter, beautifully situated between the Caribbean Sea and the Nichupte Lagoon. A diversity of entertainment venues, bars, restaurants, nightclubs and links to the public transport network are all to be found nearby (within 30 m). The centre of Cancún and the airport are both roughly a 25-minute drive away.

Facility

334 rooms and 16 suites are located on 8 storeys and can be reached by lift. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi are provided as well. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has family rooms and non-smoking rooms.

Sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, beach volleyball, volleyball, basketball, crazy golf and golf. A number of sports are available, including water sports such as paddle boating, canoeing, sailing, catamaraning, kayaking, water aerobics and aquafit. For a fee, guests can also enjoy windsurfing, jet skiing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, badminton, billiards, darts, callisthenics and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Additional leisure activities include an entertainment programme, a kids' club and live music.

Meals

Dining facilities include a café and a bar. Guests can dine in a non-smoking restaurant with an area for smokers. All-inclusive can be booked. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. For guests, alcoholic and non-alcoholic drinks are included.

Payment

The resort accepts the following credit cards: American Express, VISA and MasterCard.

 Amenities at Occidental Tucancun Amenities at Occidental Tucancun

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Games room

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      Hairdresser

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      Hotel Safe

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      Kids Club

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Playground

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Theatre

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      All inclusive

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      Breakfast Buffet

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      Drinks Included

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      Evening Buffet

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      Lunch Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Badminton

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      Basketball

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      Beach Volleyball

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      Billiards/Snooker

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      Canoe

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      Catamaran

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      Children's Entertainment

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      Children's Pool

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      Darts

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      Diving

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      Entertainment Programme

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      Golf

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      Gym

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      Jet Skiing

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      Massage

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      Minigolf

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Pedalo

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Table Tennis

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      Tennis

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      Windsurfing

LocationLocation

Map preview

Around this property:

Public Transport

30 m

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

7683

Very Good

3301

Average

1588

Poor

815

Terrible

719

Recent Reviews: 14106

  • User:Emnet A

    Trip type:

    Amazing staff

    rating15 Jun 2026

    We went on a trip to celebrate our friend’s engagement and upcoming wedding and the staff was amazing! Alejandra who checked us in was very kind and even upgraded our rooms for free. She made our...
  • User:Escape49779919528

    Trip type:

    Great resort for the price

    rating14 Jun 2026

    Really nice resort. Clean. Nice staff. Good food. The room veiw was not the best and there was not enough shaded relaxing areas on the beach, but everything else was good
  • User:Cruiser21425999161

    Trip type: Solo travel

    Fell in love with everyone there and the whole environment and the room was sensationally phenomenal. The staff remember

    rating01 Jun 2026

    I just absolutely love this resort. The cost was phenomenal on a budget. The food was light and fresh and the service was impeccable. Everyone was always smiling and friendly even though I often...
  • User:hmatari

    Trip type: Couples

    Vacation

    rating29 May 2026

    Jose helped make my vacation a wonderful stay. Very friendly and happy staff. Definitely would go back to this hotel.

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