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Located at the entrance to the hotel zone, this residence is close to shopping, bars and restaurants, and only 5 minutes from central Cancun. There are links to the public transport network in the immediate vicinity, Plaza Caracol shopping centre is 5 minutes' drive, and the central bus station is 15 minutes on public transport. The resort is only 13 miles (25 minutes) from the airport and is adjacent to the marina that runs excursions to Isla Mujeres.
The resort was modernised in 2024. The resort has a lift and features 130 double rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a currency exchange service and a cash machine. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Souvenirs can be purchased at the gift shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car (no extra charge). Other services include a 24-hour security service, a babysitting service (on request and for a fee), a car hire service, a transfer service, translation services, a laundry service, a hairdresser, a page service and a hotel doctor. A projector, a flip chart and pens and a photocopier can be found in the conference area. The congress service offers support with all aspects of event organisation.
Air conditioning (no extra charge) ensures that rooms maintain comfortable temperatures. Guests can relax on the balcony or terrace. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels and WiFi (no extra charge). Bathrooms are equipped with a shower and include a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. The resort has family rooms and non-smoking rooms.
While the adults swim a few laps in the outdoor pool (no extra charge), children can enjoy splashing about in their own swimming area. The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. The complex offers a range of outdoor sport, including beach volleyball and jogging or, for a fee, golf and fishing. Guests can partake in various water sports, including kayaking and aquafit. In addition, jet skiing is offered for a fee. Sport and leisure facilities at the resort include a gym, yoga and pilates. Various wellness options, such as a spa, a beauty salon, massage treatments and anti-ageing treatments, are offered for a fee. Leisure facilities include an entertainment programme, a kids' club, live music and a nightclub.
Various dining options are available, including a non-smoking restaurant, a café and a bar. All-inclusive is offered as a catering option. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and children's meals, for example. Diet meals, gluten-free meals, vegetarian dishes and vegan food can be prepared on request. The show cooking is a particularly special attraction. Alcoholic beverages and international brands are included in the price.
Boulevard Kukulcan Seccion C
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
6657 reviewsUser: Adam G
Trip type: Couples
No security and drug dealers. NOT family friendly
Since I can respond to the person who told me to call management for the drug dealers ON PROPERTY, I will say that I did call management and security. People without wristbands selling cocaine is unacceptable, especially in front of children. I called about th…
User: Yousab B
Trip type: Family
Worst place ever
This is the worst place you could ever vacation. The staff are so rude and unhelpful, the room is not clean, and the pool is dirty. You have to stand in a long line to enter the restaurant, and the food is terrible. If you are a tourist, do not even think abou…
User: Zoran L
Trip type: Couples
Bad
So disappointing. Two days in a row, we couldn't find any beach chairs, not on the beach or by the pool. When we asked for help, customer service just said, "Sorry, it's our busy season, we can't help." The next days, we had to set our alarm early in the morni…
User: Holland W
Trip type: Friends getaway
Great experience
I went during March 2026, and I had a fantastic time. The buffet food was great and very clean; there were plenty of options for everyone. The drinks were also not watered down and were easily accessible. Our room was clean, and the shower was big with warm wa…
User: Ann C
Trip type: Family
Unhappy customer
I was very disappointed with my stay at this all inclusive resort. The room was not properly cleaned on a daily basis, which was frustrating and below expectations. The food was also quite poor, lacking both quality and variety throughout the stay. Communicati…
