19+ photos
This hotel warmly welcomes guests in Cancun.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, medical assistance and room service. To assist guests with their business and communication needs, the business centre offers a fax machine.
Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. A telephone, a TV and WiFi (no extra charge) ensure optimal comfort. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-accessible rooms can also be booked. The hotel has non-smoking rooms.
The outdoor pool complex is ideal for exercise and relaxation. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics and a solarium.
The dining area includes a restaurant and a bar. A delicious breakfast provides energy for the rest of the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
28 Av Carlos Nader 2
Check-in from 3:00 PM · check-out by 12:00 PM
Average
96 reviewsUser: Pooja N
Trip type: Couples
Disappointed
This stay was very disappointing and nothing like the pictures shown online. Everything in the hotel felt very old and poorly maintained. After seeing our original room, we even paid extra to upgrade, but unfortunately the upgraded room was not much better.The…
User: B9368FErichardb
Trip type: Couples
Rating of 6.5/10 - Good bang for your buck
The hotel is about 12 minutes (drive) away from the Hotel Zone. We used Didi for our transportation needs, which is probably the best bang for you buck around this area. The hotel itself is good, but lacks a few important things. Here are the perks and cons:PE…
User: LindaJimMN4
Trip type: Couples
Pool and roof top closed
First of all Hotel in a good location 10 mins from bus station and good restaurants.The pool and roof top were closed for maintenance if we had know this we would not have stayed It is advertised with pool I am guessing pool will be closed for some time Parts…
User: Sightsee13930947654
Trip type: Couples
You should avoid this old hotel
The hotel entrance which is not at the street, is hard to find. Facilities are too old. Reception is so dark. one lift was broken. They gave us an uncleaned room at the beginning. We changed another one. Another room, One picture frame was broken and put on th…
User: 1013M
Trip type: Family
Mediocre Hotel, Great Location
We stayed here for three nights in December -- our goal was to avoid the tourist areas, and this hotel seemed like the best option. The bad: Mex Hoteles is TIRED. The sheets and towels are scratchy, the rooms are damp and warm, and one elevator is out of servi…
