Melia Casa Maya Cancun

74+ photos

Melia Casa Maya Cancun

Name: Melia Casa Maya Cancun
Address: Blvd. Kukukcan KM 5.5, Cancun (and vicinity), mexico
Telephone: 353818882077
Rating: 4.4

cancun and vicinity, mexico

About Melia Casa Maya Cancun

location

The hotel is situated on the fine white sands of one of the most beautiful beaches of the beautiful Mexican Caribbean Sea and Kukulcan coast, near the Plaza Nautilus Mall. It is 10 min from the city and nightclubs in the hotel zone. It is also 30 min from Cancún International Airport.

facility

The complex was modernised in 2024. This hotel has 2 lifts and a reception desk. Amenities at the hotel include a baggage storage service. Wireless internet access is provided to guests. Souvenirs can be purchased at the gift shop. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, medical assistance, a transfer service, room service, a page service and a hotel doctor.

rooms

Air conditioning ensures that rooms maintain just the right temperature. Guests can enjoy the sea view from a balcony or terrace. The rooms have a king-size bed and a sofa bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Equipped with a flatscreen television with cable channels and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. A turndown service provides guests with additional comfort in the evening hours. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. The complex has non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex includes a children's swimming area and pleasantly heated water to ensure comfortable swimming. A waterslide provides fun for all ages. Guests can relax and enjoy the sun loungers and parasols provided. An entertainment programme for adults and children ensures that guests have plenty to see and do during their stay.

meals

The dining area includes a restaurant and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked.

Amenities at Melia Casa Maya Cancun

Facilities (4)

Currency ExchangeLaundry ServiceElevator/ LiftLaundry

Business Center and Conferences (1)

Business Center

Distances (1)

Beach

General Services (1)

Multilingual Staff

Hygiene (1)

Gym/ Fitness centre

Outdoor Activities and Sports (1)

Water sports

Sport/Entertainment (1)

Swimming Pool

Location

Zona Hotelera, Cancun (and vicinity), Mexico

Blvd. Kukukcan KM 5.5

What's nearby

Lake50m
Restaurants1.5km
Golf Course3km
City Centre5km

Check-in from 3:00 PM · Check-out by 12:00 PM

Zona Hotelera, Cancun (and vicinity), Mexico

Blvd. Kukukcan KM 5.5

What's nearby

Lake50m
Restaurants1.5km
Golf Course3km
City Centre5km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.4

Very Good

1218 reviews

Value
Rooms
Cleanliness
Service

Excellent856
Very Good169
Average71
Poor63
Terrible59

Recent Reviews: 1218

User: rbuzainzrn
Would not recommend it.
First time in Cancun all inclusive hotels where the food was not the highlight. Did not enjoy the food quality or taste. The buffet area was really small compared to other hotels we’ve been before. Service was great, friendly staff, room clean, big, and comfortable. Overall hotel cleanliness was great. The pool is small. I did not used the water park but looked good. The Hotel has no theater thus… First time in Cancun all inclusive hotels where the food was not the highlight. Did not enjoy the food quality or taste. The buffet area was really small compared to other hotels we’ve been before. Service was great, friendly staff, room clean, big, and comfor…
User: SaraAnjum
Excellent choice for family vacation!
Great trip with the family. The beach and pool are well maintained. Food and beverages at the pool were delicious. Rooms are spacious and beautiful. We slept really well after long days outside on the resort. Hotel Manager, Owner at Melia Casa Maya Cancun, responded to this review Dear Sara,Thank you for your positive feedback.We are delighted to know that you had a great trip with your famil… Great trip with the family. The beach and pool are well maintained. Food and beverages at the pool were delicious. Rooms are spacious and beautiful. We slept really well after long days outside on the resort. Hotel Manager, Owner at Melia Casa Maya Cancun,…
User: Quentin B
Trip type: Family
Casa Nostra
It took 45 minutes for them to take our order and then when my Caesar salad came out, they gave me a chunk of lettuce. It wasn’t even cut up. Then half our table got their food first and then we waited another 15 minutes for our food to come out. The fettuccine Alfredo was soupy and the steak was subpar. Server was nice I guess but oblivious.It took 45 minutes for them to take our order and then when my Caesar salad came out, they gave me a chunk of lettuce. It wasn’t even cut up. Then half our table got their food first and then we waited another 15 minutes for our food to come out. The fettuccin…
User: Lexsis D
Trip type: Family
Horrible experience but made the best out of it.
User: Kim L
Trip type: Friends getaway
Experience
Eric at casa Nostra was great! Attentive and helped celebrate our daughters birthday early Hotel Manager, Owner at Melia Casa Maya Cancun, responded to this review Dear Kim,Thank you for taking the time to share your feedback.We are delighted our team member at Casa Nostra could enhance your stay with attentive service. It was our pleasure to help create special memories for your daughter's c… Eric at casa Nostra was great! Attentive and helped celebrate our daughters birthday early Hotel Manager, Owner at Melia Casa Maya Cancun, responded to this review Dear Kim,Thank you for taking the time to share your feedback.We are delighted our team mem…

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