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This hotel is located in the leisure centre of Cancún directly beside the long, fine sandy beach that lines the Caribbean Ocean. The lively tourist centre with its many shopping venues, restaurants and bars are to be found just a few minutes’ drive away. Cancún international airport is 16 km from the hotel.
Guests have a choice of 38 suites, 414 single rooms and 165 double rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A cloakroom, baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, a CD player, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including tennis, beach volleyball, volleyball, basketball and golf. With windsurfing, jet skiing, sailing, snorkelling and diving available, fans of water sports will have plenty to choose from. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Entertainment options and leisure facilities include an entertainment programme and a kids' club.
Various dining options are available, including a dining room, a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available.
Boulevard Kukulcan, Retorno Chac L-41
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
5581 reviewsUser: Kim L
Best Hotel in Zona Hotelera Cancun
The experience we had here was AMAZING!! I came with my partner and her family, and we enjoyed it! We believe our stay was so memorable due to the excellent staff, our room cleaning staff, Maria...
User: Valerie R
Best service ever!
This is our 3rd time at this resort. And I cannot stress enough how much I appreciate the amazing service we receive everytime we stay here. The staff goes above and beyond to make sure all of our...
User: olcid
Trip type: Family
Great Stay
I stayed here for 8 days with my 8-year-old son and had a wonderful experience overall. This is truly one of the cleanest resorts I’ve ever visited - everything from the rooms to the common areas and...
User: Haley C
Wonderful experience for an anniversary trip!
The Marriott Cancun was a wonderful experience! The recommended transportation was easy to set up and figure out at the airport. My husband and I were staying for our wedding anniversary. We were...
