Krystal Cancun

97+ photos

Krystal Cancun

Name: Krystal Cancun
Address: Paseo Kukulcan km 9, lotes 9 y 9A, Cancun (and vicinity), mexico
Telephone: 353818882077
Rating: 4

cancun and vicinity, mexico

About Krystal Cancun

location

This hotel is located in the exclusive hotel district close to the exhibition centre in Punta Cancún. Links to the public transport network lie within walking distance (800 m) and transfer to the airport takes around 15 min.

facility

Units include 2 junior suites, 169 single rooms and 152 double rooms located in an 8-storey main building and a 3-storey auxiliary building. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. 3 lifts and wheelchair-accessible facilities are available. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, medical assistance, room service, a laundry service and a hairdresser. A business centre with fax machine and projector is available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked.

sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Parasols and comfortable sun loungers are available on the sun terrace. The hotel offers an extensive outdoor sport and leisure programme, which includes tennis and volleyball. For a fee, guests can also enjoy beach volleyball and golf. Indoor facilities and activities also include a gym and table tennis or, for a fee, billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments, hydrotherapy treatments and a solarium. Guests of all ages have the opportunity to enjoy a fun entertainment programme.

meals

Dining facilities include a restaurant with air conditioning, a café and a bar. All-inclusive can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Special meals, including diet meals, are also available. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Krystal Cancun

Facilities (4)

Currency ExchangeLaundry ServiceElevator/ LiftLaundry

Business Center and Conferences (1)

Business Center

Distances (1)

Beach

General Services (1)

Multilingual Staff

Hygiene (1)

Gym/ Fitness centre

Meals (1)

Bar

Outdoor Activities and Sports (1)

Water sports

Payment (1)

ATM

Sport/Entertainment (4)

Outdoor Pool(s)Swimming PoolSaunaWater Park

Location

Zona Hotelera, Cancun (and vicinity), Mexico

Paseo Kukulcan km 9, lotes 9 y 9A

What's nearby

Bars / Pubs50m
Restaurants50m
Public Transport800m
Golf Course1km
City Centre9km

Check-in from 3:00 PM · Check-out by 12:00 PM

Zona Hotelera, Cancun (and vicinity), Mexico

Paseo Kukulcan km 9, lotes 9 y 9A

What's nearby

Bars / Pubs50m
Restaurants50m
Public Transport800m
Golf Course1km
City Centre9km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.0

Very Good

11495 reviews

Value
Rooms
Cleanliness
Service

Excellent5871
Very Good2393
Average1386
Poor775
Terrible1070

Recent Reviews: 11495

User: Sightseer37256272350
Trip type: Friends getaway
Great experience
The food was great, Justo was great serving. The Chef is great as well. Likes the sushi Concierge Krystal, Atención al huésped/Recepción at Hotel Krystal Cancun, responded to this review Thank you for your wonderful comments! We’re delighted to hear you enjoyed the food, sushi, and the excellent service from Justo and our Chef. We look forward to welcoming you again!The food was great, Justo was great serving. The Chef is great as well. Likes the sushi Concierge Krystal, Atención al huésped/Recepción at Hotel Krystal Cancun, responded to this review Thank you for your wonderful comments! We’re delighted to hear you e…
User: Grecia G
Trip type: Couples
Krystal Cancún
Jose the bartender served us with amazing drinks and outstanding customer service. Concierge Krystal, Atención al huésped/Recepción at Hotel Krystal Cancun, responded to this review Thank you so much for your kind words! We’re thrilled to know Jose made your experience extra special with his delicious drinks and warm service. We’ll be sure to share your lovely comments with him!We can’t wait… Jose the bartender served us with amazing drinks and outstanding customer service. Concierge Krystal, Atención al huésped/Recepción at Hotel Krystal Cancun, responded to this review Thank you so much for your kind words! We’re thrilled to know Jose made y…
User: Grace G
Trip type: Solo travel
Fantastic family stay right on the beach
We had the most wonderful family vacation at Hotel Krystal Cancun this September. The location right on the beach is fantastic, with stunning views and easy access to everything you need. The rooms were spotless, comfortable, and gave us the best sleep quality every night. What truly set this place apart was the incredible staff, especially Paulina, who made us feel so welcome from the moment we a… We had the most wonderful family vacation at Hotel Krystal Cancun this September. The location right on the beach is fantastic, with stunning views and easy access to everything you need. The rooms were spotless, comfortable, and gave us the best sleep quality…
User: Jon J
Trip type: Couples
A decent place to visit
Check in was typical, long wait. Room was clean and the view was nice. Only thing we didnt like was the pillows where pretty hard. The refrigerator is stocked with soft drinks and juices. No beer! First all inclusive we have stayed in that didnt have any beer. Food was decent in the buffet and all of the restaurants was good. Not typical asian food that americans are used too in their asian resta… Check in was typical, long wait. Room was clean and the view was nice. Only thing we didnt like was the pillows where pretty hard. The refrigerator is stocked with soft drinks and juices. No beer! First all inclusive we have stayed in that didnt have any beer.…
User: Maria V
Trip type: Couples
Amazing Stay – Beautiful Hotel & Exceptional Service
Amazing Stay – Beautiful Hotel & Exceptional Service! ??????????We had an absolutely wonderful stay at this hotel! From the moment we arrived, we were impressed by the beautiful property, excellent service, and the many food and beverage options available. There was something for everyone, and everything we experienced was delicious and well done.Our room was fantastic, and the ocean view was… Amazing Stay – Beautiful Hotel & Exceptional Service! ??????????We had an absolutely wonderful stay at this hotel! From the moment we arrived, we were impressed by the beautiful property, excellent service, and the many food and beverage options available.…

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