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Jw Marriott Cancun Resort & Spa

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Jw Marriott Cancun Resort & Spa

cancun and vicinity, mexico

About Jw Marriott Cancun Resort & Spa

location

This hotel is located directly by the beach in the leisure district of Cancún. Diverse shopping facilities and entertainment venues are located not far from the hotel. The international airport of Cancún is 18 km away.

facility

74 suites, 209 single rooms and 165 double rooms are located on 14 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

sport

Guests can strike that perfect balance between exercise and relaxation in one of the 3 indoor and outdoor pools. The freshwater pool area, which is in part heated, also has a children's pool. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, golf and fishing. With jet skiing, sailing, snorkelling, diving, water aerobics and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, badminton, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments, hydrotherapy treatments and a solarium. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Jw Marriott Cancun Resort & Spa

Facilities

24-hour check-in24-hour receptionAir conditioningBar(s)Bicycle HireCaféCar ParkConference RoomCurrency ExchangeDisability-friendlyGames roomGarageHairdresserHotel SafeKids ClubLaundry FacilitiesLaundry ServiceLiftsPlaygroundRestaurant(s)Restaurant(s) with non-smoking areaRestaurant(s) with smoking areaRoom ServiceShopsSmall supermarketWifi

Hygiene

Contactless check-in/-outEnhanced cleaning programmeHand sanitiserHealth checks on staffMandatory mask-wearingNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

à la carte Dinnerà la carte LunchBreakfast BuffetContinental BreakfastEvening BuffetLunch BuffetSet menu dinnerSet menu lunchSpecial DietSpecial Offers

Sport/Entertainment

AerobicsAqua aerobicsBadmintonBasketballBeach VolleyballChildren's EntertainmentChildren's PoolDivingGolfGymHeated Pool(s)Indoor PoolJacuzziJet SkiingMassageNumber of PoolsOutdoor Pool(s)ParasolsSailingSaunaSteam bathSun loungersSun terraceSwimming PoolTanning Studio/SolariumTennis

Location

Map preview
Zona Hotelera, Cancun (and vicinity), Mexico

Blvd. Kukulcan, Km 14.5, Lote 40-A

Nearest airport18km
Nearest beach0 m

What's nearby

  • Nearest beach0 m
  • City centre15.5km
  • Nearest airport18km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

1516 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent1171
  • Very Good156
  • Average68
  • Poor56
  • Terrible65

Recent Reviews: 1516

  • User: Atra K

    Trip type: Family

    Beautiful Property, Yet Several Disappointments

    26 Jun 2026

    We recently stayed at this motel for five days. The view was beautiful, and the property itself was very nice. We truly enjoyed the scenery and many aspects of our... more »

  • User: Passenger41917389826

    Trip type: Solo travel

    JW Marriott Cancun Is Amazing

    26 Jun 2026

    Alfredo was so amazing...the food & drinks were excellent! This is one of my favorite vacation spots in Cancun hands down. more »

  • User: Kevin M

    Trip type: Couples

    Incredible Place to Relax

    26 Jun 2026

    My wife and I traveled to the JW Marriott Cancun to celebrate our birthdays and an anniversary. The property was beautiful and well maintained. The staff was even better. Naming... more »

  • User: Russell B

    Trip type: Family

    Amazing

    26 Jun 2026

    Experience was amazing. Julio at the pool was fantastic. Service was great for the entire hotel. Highly recommend. more »

  • User: Ama S

    Trip type: Family

    Excellent with delicious food

    26 Jun 2026

    Alfredo was wonderful with our service at the Beachwalk. He was polite, friendly and delivered our food quickly. Everything about this resort is good and would recommend it. more »

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