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This hotel is located directly in the leisure district of Cancún. The centre offers guests various nightclubs, bars and restaurants and is only a few minutes walk away.
The complex has a lift and features 800 rooms, including 381 double rooms. English-speaking staff at the 24-hour reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The complex has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the complex ensures that there is something new to do every day, including tennis, beach volleyball, basketball, golf, paddle tennis and fishing. With windsurfing, jet skiing, canoeing, sailing, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and hydrotherapy treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Dining facilities include a restaurant, a dining room, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. In addition, special catering options and snacks are available. The complex offers a selection of alcoholic and non-alcoholic beverages.
Blvd. Kukulcan, Manzana 51, Lote 7
Check-in from 3:00 PM · check-out by 12:00 PM
Excellent
14841 reviewsUser: Stephanie S
Great Place to Vacation
This was a beautiful resort with the friendliest staff ever! There were enough pools where none of them were over-crowded. I would highly recommend for your next vacation.
User: J O
Trip type: Family
Great resort, excellent food, amazing spa
We had an amazing week at Hyatt Ziva Cancun in mid-May with our family of four, including our two young adult kids. From the moment we arrived, we were impressed by how beautiful the resort is—stunning views, well-kept grounds, and an overall atmosphere that j…
User: Mark L
Top property in the hotel strip
Beautiful location at the lighthouse on the hotel strip in Cancun. The hotel was very well kept, the service first class, and the food was excellent. We attended a family wedding and the team did an amazing job. My only complaint is the very high cost for the…
User: Jennifer H
Cried when I left!
Absolutely incredible stay. The service and cleanliness were incredible. Pools are immaculate and not too crowded. Fun activities and work out classes. The food is good for an all inclusive but I’ve never found all inclusive food that amazes me. But for the ea…
User: Terry W
Trip type: Couples
Best experience ever
From the moment you arrive you are treated like royalty.The rooms are luxurious and spacious, well maintained twice a day.The restaurant’s and bars are second to none with amazing friendly staff.The attention to detail, the cleanliness,( you will always see pe…
