Hyatt Vivid Cancun

37+ photos

Hyatt Vivid Cancun

Name: Hyatt Vivid Cancun
Address: Lote I-03 Manzana 12 Supermanzana 84, Cancun (and vicinity), mexico
Telephone: 353818882077
Rating: 4.5

cancun and vicinity, mexico

About Hyatt Vivid Cancun

location

Ideal for beach holidaymakers, this resort lies in the heart of Cancun, right by the sea.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the complex feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, 24-hour room service, a laundry service and a hairdresser. A bicycle hire service provides all the necessary equipment for exploring the surrounding area.

rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a games console and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror and bathrobes are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. Sun loungers and parasols are available on the sun terrace. The resort offers outdoor sports, including cycling/mountain biking, tennis, beach volleyball, volleyball, golf and fishing. Water sports available at the resort include water skiing, windsurfing, paddle boating, sailing, catamaraning, kayaking, snorkelling, diving and aquafit. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards, darts, yoga, callisthenics, aerobics and table football. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include a kids' club, live music and a dance club.

meals

Various dining options are available, including 9 restaurants, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. Breakfast, lunch and dinner are available. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The resort offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Hyatt Vivid Cancun

Facilities (19)

Air conditioningLobbyCurrency ExchangeShopsNightclubConference RoomRoom ServiceLaundry ServiceKids ClubPlaygroundPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (2)

MassageSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (4)

Game RoomOutdoor FurnitureReceptionSun Deck

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (7)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towelsWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Outdoor Activities and Sports (1)

Snorkelling

Payment (1)

ATM

Room Facilities (3)

TVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (12)

Outdoor Pool(s)Swimming PoolSaunaDivingWindsurfingTable TennisGymBilliards/SnookerGolfTennisEventsWater Park

Location

Punta Sam/Costa Mujeres, Cancun (and vicinity), Mexico

Lote I-03 Manzana 12 Supermanzana 84

Check-in from 3:00 PM · Check-out by 12:00 PM

Punta Sam/Costa Mujeres, Cancun (and vicinity), Mexico

Lote I-03 Manzana 12 Supermanzana 84

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

4164 reviews

Value
Rooms
Cleanliness
Service

Excellent3044
Very Good571
Average257
Poor148
Terrible144

Recent Reviews: 4164

User: Troy T
No Dream Vacation Here: Disappointing Family Stay and Poor Communication
Title: Disappointing Family Stay and Poor CommunicationStayed June 11–14 with my wife and infant son. The resort itself has potential, but the experience was filled with communication breakdowns and service issues.We dealt with registration problems that escalated to security involvement, harassing my wife, conflicting information from staff, restaurant closures due to construction and power outag… Title: Disappointing Family Stay and Poor CommunicationStayed June 11–14 with my wife and infant son. The resort itself has potential, but the experience was filled with communication breakdowns and service issues.We dealt with registration problems that escal…
User: Steven C
Trip type: Family
Terrible, not worth the hype, go elsewhere
Terrible experience! The check-in process was terrible. The "VIP" concierge will try to sell you. And if you refuse their sales approach, they will get confrontational. If you request front desk to help make reservations for your trip, they will try to defer you to do it later. I had to ask multiple times for assistance to make reservations. The room was nice and spacious. However due to the humid… Terrible experience! The check-in process was terrible. The "VIP" concierge will try to sell you. And if you refuse their sales approach, they will get confrontational. If you request front desk to help make reservations for your trip, they will try to defer y…
User: Samantha L
Low-Key Beautiful Week in Cancun!
The Resort itself is very lovely, clean and easy to navigate.  We appreciated the cleanliness of the rooms and pool, and beach clean up efforts the most. Special shout outs to the nightly entertainment coordinator (Eric?) and MC (forgot his name), the water aerobics instructors, to Manuel, Idris, Cesar and Kendor who were extremely friendly/approachable staff that made our stay more fun! We a… The Resort itself is very lovely, clean and easy to navigate.  We appreciated the cleanliness of the rooms and pool, and beach clean up efforts the most. Special shout outs to the nightly entertainment coordinator (Eric?) and MC (forgot his name), the wat…
User: AMANDEEP M
Great food & a clean resort
Great and unparalleled food quality... Excellent customer service...Very neat & clean resort... The only downside was the unavailability of a nice/sandy private beach probably because of the resort location. Xochitl Rivera , Atención al huésped/Recepción at Dreams Vista Cancun Golf & Spa Resort, responded to this review Dear Guest, Thank you very much for your kind feedback. We are de… Great and unparalleled food quality... Excellent customer service...Very neat & clean resort... The only downside was the unavailability of a nice/sandy private beach probably because of the resort location. Xochitl Rivera , Atención al huésped/Recepció…
User: MAndy S
Trip type: Family
Waiter Antonio pool Great!
We have loved our waiter Antonio Pool! He has made our stay great. Xochitl Rivera , Atención al huésped/Recepción at Dreams Vista Cancun Golf & Spa Resort, responded to this review Dear Guest, Thank you very much for your kind feedback. We are delighted to know that Antonio provided you with such outstanding service and made your stay more enjoyable.Your recognition will be gladly shared… We have loved our waiter Antonio Pool! He has made our stay great. Xochitl Rivera , Atención al huésped/Recepción at Dreams Vista Cancun Golf & Spa Resort, responded to this review Dear Guest, Thank you very much for your kind feedback. We are delight…

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