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Homemexico

Hotel Santa Maria

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Hotel Santa Maria

cancun and vicinity, mexico

About Hotel Santa Maria

location

This hotel is located in Cancun.

facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a currency exchange service, a cash machine, a TV room, a 24-hour security service, medical assistance and a smoking area are available. Amenities include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A minibar and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including billiards and hiking.

meals

The dining area includes a restaurant and a bar. A fortifying breakfast is served daily.

Amenities at Hotel Santa Maria

Facilities

Air conditioningBar(s)Car ParkCurrency ExchangeGarageMedical AssistanceRestaurant(s)TV RoomWifi

Hygiene

Contactless paymentEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Sport/Entertainment

Billiards/SnookerSun terrace

Location

Map preview
Zona centro, Cancun (and vicinity), Mexico

Av. López Portillo y Torcasita

Nearest airport22km
City centre3km

What's nearby

  • City centre3km
  • Nearest airport22km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

3.5

Good

80 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent22
  • Very Good25
  • Average16
  • Poor5
  • Terrible12

Recent Reviews: 80

  • User: Rosemary L

    Trip type: Solo travel

    Lovely Mexican Feel

    26 Jun 2026

    The staff were friendly, communication was a challenge, but Google Translation and hand gestures bridge the gap and smiles eased the discomforts. My room was on the top floor, got... more »

  • User: Cristian R

    Trip type: Solo travel

    Slowest and rudest front desk lady ever

    26 Jun 2026

    Extremely slow and unfriendly réceptionist ,on my last day instead of enjoying the beach I had to waste all my afternoon waiting to check in . I politely said I... more »

  • User: DC20001010

    Trip type: Solo travel

    not good

    26 Jun 2026

    Inconvenient for tourist! far from Tourist area. Rude staff completely ignore english speaking people. English speaking tourist treated like trash. After spending thousands of dollars and in vacation mood, they... more »

  • User: deLord7000

    Receptionists dont speak English

    26 Jun 2026

    The receptionists didnt speak proper English but mostly used Google translate. Not sure whether this was a translational problem or whether they gave us wrong info about the distance to... more »

  • User: EBPEEBS85

    Cute hotel, no a/c

    26 Jun 2026

    The hotel was very cute, well maintained, but no a/c. Extremely fair price, no breakfast offered, but no coffee either. we were not completely disappointed. We went down the street... more »

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