Hotel Santa Maria

Recent Reviews: 80

• User: Rosemary L

  Trip type: Solo travel

  Lovely Mexican Feel

  The staff were friendly, communication was a challenge, but Google Translation and hand gestures bridge the gap and smiles eased the discomforts. My room was on the top floor, got help with my bags.The staff were friendly, communication was a challenge, but Google Translation and hand gestures bridge the gap and smiles eased the discomforts. My room was on the top floor, got help with my bags.

• User: Cristian R

  Trip type: Solo travel

  Slowest and rudest front desk lady ever

  Extremely slow and unfriendly réceptionist ,on my last day instead of enjoying the beach I had to waste all my afternoon waiting to check in .I politely said I don't want to waste my day and I've been waiting for 30 minutes and asked her to hurry up and she disrespectfully said " NO" ,not à good location either ,way too far from the beach .Avoid this place as much as you can cause you'll be disapp… Read moreExtremely slow and unfriendly réceptionist ,on my last day instead of enjoying the beach I had to waste all my afternoon waiting to check in .I politely said I don't want to waste my day and I've been waiting for 30 minutes and asked her to hurry up and she di… Read more

• User: DC20001010

  Trip type: Solo travel

  not good

  Inconvenient for tourist! far from Tourist area. Rude staff completely ignore english speaking people.English speaking tourist treated like trash.After spending thousands of dollars and in vacation mood, they will ruin both, your money and your mood.The hotel is far from Bus terminal which is the tourist area in downtown.Hotel was mostly empty in my 7 day stay.Inconvenient for tourist! far from Tourist area. Rude staff completely ignore english speaking people.English speaking tourist treated like trash.After spending thousands of dollars and in vacation mood, they will ruin both, your money and your mood.The hotel… Read more

• User: deLord7000

  Receptionists dont speak English

  The receptionists didnt speak proper English but mostly used Google translate. Not sure whether this was a translational problem or whether they gave us wrong info about the distance to the beach. We were told it would be 10min walk (I even got that info with my Spanish) but it's more like 30min. Take a combi instead which is 5min walk from there. Playa del nino is the name of the beach. Small and… Read moreThe receptionists didnt speak proper English but mostly used Google translate. Not sure whether this was a translational problem or whether they gave us wrong info about the distance to the beach. We were told it would be 10min walk (I even got that info with… Read more

• User: EBPEEBS85

  Cute hotel, no a/c

  The hotel was very cute, well maintained, but no a/c. Extremely fair price, no breakfast offered, but no coffee either. we were not completely disappointed. We went down the street to "NEZA" taquerias for delicious tacos!The hotel was very cute, well maintained, but no a/c. Extremely fair price, no breakfast offered, but no coffee either. we were not completely disappointed. We went down the street to "NEZA" taquerias for delicious tacos!