Hotel Riu Palace Peninsula

Recent Reviews: 9364

• User: Jonny M

  Trip type: Family

  Very poor experience

  The worst hotel experience I’ve ever had.For an ‘all inclusive’ restaurant, nothing is remotely inclusive about it. When we first arrived we were told we didn’t have to book any of the restaurants, this is not true. You MUST arrive to the restaurant at 6pm otherwise it’ll be full for the rest of the evening. If you do somehow manage to arrive at 6pm, there is a line at least 50 people in in which… Read moreThe worst hotel experience I’ve ever had.For an ‘all inclusive’ restaurant, nothing is remotely inclusive about it. When we first arrived we were told we didn’t have to book any of the restaurants, this is not true. You MUST arrive to the restaurant at 6pm oth… Read more

• User: Justin T

  Trip type: Family

  Rude staff, not worth coming.

  Rudest staff I’ve ever had. Everyone seems annoyed you’re there. Countless times you ask for something politely and you get a sigh or they seem angry. Most restaurants were closed on Saturday (we stayed 3 nights). The food is actually good. The room is mediocre at best. Overall would never come back. Online Reputation Management, Owner at Hotel Riu Palace Peninsula, responded to this review D… Read moreRudest staff I’ve ever had. Everyone seems annoyed you’re there. Countless times you ask for something politely and you get a sigh or they seem angry. Most restaurants were closed on Saturday (we stayed 3 nights). The food is actually good. The room is mediocr… Read more

• User: jemazi

  Trip type: Couples

  Not the typical Riu experience

  The Riu Palace has been my go-to resort since 2009, and I’ve stayed at many properties in multiple countries. This trip, however, was extremely disappointing. My husband and I, there to celebrate our anniversary, were told upon arrival that we couldn’t have the king bed room we booked, only a room with two double beds. The guest in front of me in line was told the same – he yelled and made a scene… Read moreThe Riu Palace has been my go-to resort since 2009, and I’ve stayed at many properties in multiple countries. This trip, however, was extremely disappointing. My husband and I, there to celebrate our anniversary, were told upon arrival that we couldn’t have th… Read more

• User: eddibus

  Trip type: Family

  Restaurant review

  Just returned from 14 nights here... food was excellent but the stand out service was from the Japanese restaurant.. the manager and staff went above and beyond their duty to give us fantastic service each time we visited... they even put banners and balloons up for my wife's birthdayJust returned from 14 nights here... food was excellent but the stand out service was from the Japanese restaurant.. the manager and staff went above and beyond their duty to give us fantastic service each time we visited... they even put banners and balloons… Read more

• User: Felicia T

  Trip type: Couples

  Great location, Beautiful

  The location is fantastic with a beautiful, swimmable beach. Take your snorkles and with a little snack of bread you will see a variety of fish in the water near the large rock outcrop. We saw Sergeant Majors, Anglefish (Palometa), Black Damsels, Angelfish and many other white fish. We also saw a small Baracuda. The white sand is phenomenal and there are many palm trees on the beach that we liked.… Read moreThe location is fantastic with a beautiful, swimmable beach. Take your snorkles and with a little snack of bread you will see a variety of fish in the water near the large rock outcrop. We saw Sergeant Majors, Anglefish (Palometa), Black Damsels, Angelfish and… Read more