80+ photos
This hotel is located in the leisure area of Cancún, enjoying a good central location. Situated directly on an inviting sandy beach, the beautiful blue sea stretches out as far as the eye can see. The town centre is around 3 km away and is well worth a visit, accessible either on foot or by car. The immediate vicinity (around 3 km) offers a vast array of shopping facilities as well as numerous restaurants, bars, cafes and many other entertainment facilities, including a buzzing nightlife scene. The airport is approximately 20 km away.
68 junior suites and 473 double rooms are located on 9 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park for no extra charge. Further services and facilities include a 24-hour security service, a childcare service, a car hire service, medical assistance, room service, a laundry service and a hairdresser. Active guests can make use of the bicycle hire service to explore the surrounding area. 3 conference rooms are available for lectures, presentations and meetings.
Rooms are equipped with air conditioning, central heating and a fan. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. For guests who wish to keep active, tennis, beach volleyball and basketball are available. With snorkelling or, for a fee, windsurfing, banana boat rides, catamaraning, kayaking and diving available, fans of water sports have plenty of options to choose from. Sport and leisure facilities at the hotel include a gym, table tennis and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
The dining area includes 5 restaurants and a bar. All-inclusive can be booked. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for dinner). Special culinary options, such as vegetarian dishes, are also available. The hotel also offers snacks. The show cooking is a particularly special attraction. For guests, alcoholic and non-alcoholic drinks are included.
Blvd. Kukulcan, Km 5.5, Lote 6-C
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
1017 reviewsUser: Guide35628241178
Fabulous Vacation
What a beautiful resort! Everything was excellent! The staff was super friendly and always willing to help. Big shout out to Israel the bar cart staff, Fernando at the swim up bar, Antonio at the...
User: roxana j
It was the ideal holiday. 10/10 would definitely recommend.
Everything was amazing from the staff to the rooms and location and food. Everyone was very friendly and welcoming. The beach was beautiful and very clean with white sands and clear water. Would...
User: Leanne S
Great stay!
Here now, arrived as a friend group on Sunday. Cancun airport was absolute chaos, no queue structure people pushing in, even worse than Turkey! We opted for private transfer which was quick and...
User: jnjburrell
Extremely Disappointed — Unprofessional Service and Discrimination
I’m writing this review after a deeply upsetting experience at Riu Caribe, Cancun. What was meant to be a celebratory trip with a group of 13 professional Black women turned into a series of...
