Hotel Ocean View Cancun Arenas

Recent Reviews: 1414

• User: Karen P

  Trip type: Family

  Good for sleep and shower

  The hotel is fine if you’re looking for basic accommodation to sleep and shower. I don’t recommend paying for the all inclusive package as the drinks were watered down and the food was not good. The room was very basic. Internet was not good. Service was okay. Keycard wouldn’t open the door some days, hotel was run down, ants in the room, etc.The hotel is fine if you’re looking for basic accommodation to sleep and shower. I don’t recommend paying for the all inclusive package as the drinks were watered down and the food was not good. The room was very basic. Internet was not good. Service was okay.… Read more

• User: nikkijradford

  Trip type: Solo travel

  DO NOT BOOK PLEASE

  This is an honest and true impact of what this hotel is really like. After careful thought I feel it is necessary to inform you of the deeply upsetting, isolating, falsely advertised, and expensive holiday experience I endured.This holiday has not only ruined my time away but also severely affected my Christmas, New Year, and most importantly my mental health. I am a 52-year-old white British fema… Read moreThis is an honest and true impact of what this hotel is really like. After careful thought I feel it is necessary to inform you of the deeply upsetting, isolating, falsely advertised, and expensive holiday experience I endured.This holiday has not only ruined… Read more

• User: Aneta D

  Trip type: Family

  Family holiday

  Upon arrival at the hotel, my initial impression was one of uncertainty. Due to the rain, towels had been placed on the floor in the reception area, and we were not greeted immediately. However, this was understandable as we were waiting in a queue.When we reached the reception desk, the staff were very pleasant and welcoming. Although their English was limited, communication was not an issue, as… Read moreUpon arrival at the hotel, my initial impression was one of uncertainty. Due to the rain, towels had been placed on the floor in the reception area, and we were not greeted immediately. However, this was understandable as we were waiting in a queue.When we rea… Read more

• User: krestaa

  Trip type: Couples

  Don’t go

  This is not a 4 star hotel, this is a 1star . If you are British don’t come here because no one speaks English I suppose you get what you pay for though as it was cheaper than other hotels. Food was ok but not a big variety, waiter staff were friendly. Room was clean but basic , can’t have a cup of coffee unless you are sat in the restaurant. Next to no entertainment so be prepared to spend money… Read moreThis is not a 4 star hotel, this is a 1star . If you are British don’t come here because no one speaks English I suppose you get what you pay for though as it was cheaper than other hotels. Food was ok but not a big variety, waiter staff were friendly. Room wa… Read more

• User: TIKTOK T

  Trip type: Family

  Bad don’t go

  Do not book this hotel especially if your from the UK no one speaks English . This is definitely not a 4* hotel more like a 1*. I’m not a fussy person but I must have to admit this in hotel was one of the worst I have ever stayed in. When we arrived I just thought the pictures look different to what had been advertised. The food well what can I say we must of gone down for breakfast at least 3 tim… Read moreDo not book this hotel especially if your from the UK no one speaks English . This is definitely not a 4* hotel more like a 1*. I’m not a fussy person but I must have to admit this in hotel was one of the worst I have ever stayed in. When we arrived I just tho… Read more