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The hotel is located on a quiet residential street of Kukulcán Boulevard, in Cancún's hotel zone. It is 5 minutes' walk to the Plaza Caracol Mall and the Cancún Convention Center, 15 min by taxi to the City of Cancún and 25 min by taxi to Cancún International Airport.
Guests have a choice of 8 single rooms and 52 double rooms located in two 4-storey buildings with lifts. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a car hire service, medical assistance, an alarm call service, a laundry service and a hotel shuttle bus.
Air conditioning ensures that rooms maintain comfortable temperatures. Guests can enjoy the garden view from a balcony or terrace. Rooms have a double bed or a king-size bed. A safe and a desk are also available. Guests will also find a mini fridge included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. Comfortable sun loungers are available on the terrace. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active in the complex, including golf, aquafit, a gym, callisthenics and aerobics.
Various dining options are available, including a restaurant, a breakfast room and a bar. Breakfast gives guests plenty of delicious reasons to get out of bed in the morning. Lunch (à la carte) and dinner (à la carte and a set menu) offer plenty of variety. The resort offers a selection of alcoholic and non-alcoholic beverages.
Calle Quetzal No.11, Km 7.5
Check-in from 3:00 PM · check-out by 12:00 PM
Poor
342 reviewsUser: Phil L
Trip type: Solo travel
Poor choice
Certainly the worst hotel I have ever stayed. No hot water, barely any water out bathroom faucet (lose and rusted fixtur), used bar of soap with hair in shower, broken toilet seat, stained toilet, 2 rolls of toilet tissue but no holder and no hook to hang towe…
User: 706elizabethv
Trip type: Friends getaway
TraveLizard
Check in was ok but this place is dirty, smelly, rundown, creepy, and gross! The pool was terrible, nothing like pictures on site. No hot water in shower, microwave broken, no lock on the “safe”, holes in blankets… AC worked though. Dos Playas, Director Gen…
User: MAXWELL A
Trip type: Family
Unhygienic, fraudulent and unfairly accusation
First of , do not book this place regardless of how cheap it is if you are travelling with family and especially kids, here are the reasons why, the cleaner accused us of a smell of urine in the little towel they place in the bath room , and they incur a charg…
User: Anna I
Trip type: Couples
“ Welcome to Mexico”
Looking for an authentic “ Welcome to Mexico” experience!?! 🌮🇲🇽🤔If you’re seeking an authentic Mexican atmosphere, look no further than this hidden “gem” 😊😅! The hotel is conveniently located within walking distance of some great local restaurants, and t…
User: YorkieMomNY
Trip type: Friends getaway
Awful Customer Service
Awful customer service and unreachable by phone. I had 1 night reserved and reached out to the hotel 1.5 weeks before my stay to change my check in date because I had to change my flight and saw they had 8 rooms available for the new date. Me, my friend, and E…
