Hilton Cancun Mar Caribe All-Inclusive Resort

Recent Reviews: 3612

• User: Ryan A

  Trip type: Family

  Room not ready and damp

  Room not ready given a cheaper room then one paid for said will move us next day, next day comes and don’t get into new room till 7pm 2 days of suitcase living as didn’t want to unpack pack and unpack, then the booking of restaurants is silly and only late night slots avalaible after using the app as advised and in person at concierge. Then the little things I realise are 1st world problems but th… Read moreRoom not ready given a cheaper room then one paid for said will move us next day, next day comes and don’t get into new room till 7pm 2 days of suitcase living as didn’t want to unpack pack and unpack, then the booking of restaurants is silly and only late nig… Read more

• User: Rechondia B

  Trip type: Family

  A wonderful time was had from the beginning to the end thanks to Armando and Janeth

  My sister and I arrived on Friday, June 26 and was welcomed was great enthusiasm by Armando during our check in. He was so very nice and great suggestions about the excursions we should try, the many restaurants and activities. He took the time to go over the spa selections with me, which was the greatest highlight for me. He helped reserve the 80 minute Ancient Wisdom Ritual Spa Treatment, which… Read moreMy sister and I arrived on Friday, June 26 and was welcomed was great enthusiasm by Armando during our check in. He was so very nice and great suggestions about the excursions we should try, the many restaurants and activities. He took the time to go over the… Read more

• User: Yellmoran

  Trip type: Couples

  Exceptional stay

  This hotel was exceptional. We stayed here for 11 nights as a couple. We don’t normally do all inclusive but this was out of this world. The food was of such a good quality, we never went hungry or struggled to find anywhere to eat. You do need to book the restaurants in advance (2 days before) but again we never struggled to get these booked. The Flama steak restaurant was excellent, we lived the… Read moreThis hotel was exceptional. We stayed here for 11 nights as a couple. We don’t normally do all inclusive but this was out of this world. The food was of such a good quality, we never went hungry or struggled to find anywhere to eat. You do need to book the res… Read more

• User: TCMVC

  Trip type: Family

  Thank you from Scotland!

  Now that we’ve finally recovered from the jet lag, it’s time to write our honest review of Hilton Mar Caribe Cancun.We booked via TUI and selected enclave, however due to an error made by TUI, we did arrive in our enclave suite but with only 1 queen bed, meaning the 3 of us would have to share (2 adults and our 8yr old daughter).This did make us doubtful upon arrival, to which my husband had broug… Read moreNow that we’ve finally recovered from the jet lag, it’s time to write our honest review of Hilton Mar Caribe Cancun.We booked via TUI and selected enclave, however due to an error made by TUI, we did arrive in our enclave suite but with only 1 queen bed, meani… Read more

• User: Eduardo R

  Trip type: Family

  Great Food and Staff, but the Dinner Reservation System Needs a Fix

  We recently stayed at the Hilton Cancun Mar Caribe as part of a family trip. Our stay had many wonderful highlights—thanks to some incredible staff members—though a few operational issues kept it from being perfect. The Good (Smooth Arrival, Great Food & Standout Staff):Easy Arrival: Check-in and check-out were quick and easy. We highly appreciated that the resort tried their best to accommoda… Read moreWe recently stayed at the Hilton Cancun Mar Caribe as part of a family trip. Our stay had many wonderful highlights—thanks to some incredible staff members—though a few operational issues kept it from being perfect. The Good (Smooth Arrival, Great Food & S… Read more