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Located in Cancun, this resort has the perfect ambience for those in need of an adults-only holiday.
The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Other services include a 24-hour security service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower, a bathtub and a whirlpool bath. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The resort has non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. The wide range of activities offered at the resort ensures that there is something new to do every day, including cycling/mountain biking, tennis, beach volleyball, volleyball, basketball, crazy golf, golf, archery, fishing and horse riding. With windsurfing, jet skiing, canoeing, sailing, catamaraning, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, squash, yoga, callisthenics and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and Ayurveda treatments. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. A generous breakfast buffet, brunch, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction. The resort offers a selection of alcoholic and non-alcoholic beverages.
Ctra. Federal 307, Chetumal - Pto
Check-in from 3:00 PM · check-out by 11:00 AM
Excellent
8042 reviewsUser: Ryan M
Trip type: Couples
Amazing All Inclusive Resort!
My wife and I had the opportunity to go to Haven Rivera in June 2026, which was our 2nd time there. We absolutely love this place, and will be back! Everything is top notch, the views, the pool, the food, and definitely the staff. I want to give a special shou…
User: Jaida B
Trip type: Couples
Such an amazing experience
This resort was amazing and definitely lived up to the hype! The staff were so nice and fun. The bartenders were the best. Everyone had such a positive attitude and greeted you so nicely, which made the stay even more enjoyable. Housekeeping was on point! Our…
User: Montrey C
Trip type: Couples
All around good resort
Haven Resort was a great luxury resort, my butler was Enrique and he was very attentive and helpful with everything we needed, housekeeping was great as well the room very clean when we arrived, all the restaurants were good tasting food and all staff were nic…
User: Sheena C
Trip type: Couples
First time to Cancún
It was an amazing experience. First time to an all inclusive and have found a new way to vacation! Frida was our contact. Amazing to work with - we didn’t have to lift a finger she did all the heavy lifting! We are so very thankful to celebrate our 15 year wed…
User: Trail41404059339
Trip type: Family
Pure relaxation!!
My sister and I just returned from our second trip to Haven. The resort was at low occupancy, so there was no buffet for dinner which was a bit disappointing. You either had to make a reservation every night or order room service. There was no beach time due t…
