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Hacienda de Castilla

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Hacienda de Castilla

locationZona centro, Cancun (and vicinity)

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About Hacienda de CastillaAbout Hacienda de Castilla

Location

This hotel is located in Cancun.

Facility

English-speaking staff are happy to assist and advise. Services include a baggage storage service. The tour desk offers assistance with booking excursions. A lift and wheelchair-accessible facilities are available. Additional amenities include a TV room and a library. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service and a hotel shuttle bus. Complimentary newspapers are available. A fax machine is on hand for guests' business and communication needs.

Rooms

Air conditioning ensures that rooms maintain just the right temperature. Rooms have a double bed or a queen-size bed. In the rooms guests will find a trouser press, a television with cable channels and WiFi. A hairdryer and a telephone are on hand in the bathrooms for everyday use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Guests can dine in a non-smoking restaurant with an area for smokers. Breakfast, lunch or dinner can be booked. The hotel also offers snacks.

Amenities at Hacienda de Castilla Amenities at Hacienda de Castilla

  • Facilities

    • -

      Air conditioning

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      Conference Room

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Restaurant(s) with non-smoking area

    • -

      Restaurant(s) with smoking area

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      Room Service

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      TV Room

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Sport/Entertainment

    • -

      Children's Pool

LocationLocation

Map preview

Around this property:

Centre

2.5 km

Beach

5 km

User Rating & ReviewsUser Rating & Reviews

  • Sleep Qualityrating
  • Locationrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

49

Very Good

86

Average

61

Poor

24

Terrible

24

Recent Reviews: 244

  • User:Art S

    Trip type: Solo travel

    Good price

    rating15 Apr 2022

    Positive things: helpful and pleasant staff. Calm place. Large room. The air conditioner worked great. Negative things: the internet - sometimes there was, sometimes there was no room at all. Warm...

  • User:nataliesheff

    Trip type: Family

    Honest review...

    rating17 Feb 2022

    The other reviews are accurate in terms of there being no hot water. I never had any and got tired of asking. My mum stayed in a room next to me and hers was warm after she asked. I think they have...

  • User:Amber P

    Trip type: Solo travel

    Great for traveling on a budget

    rating21 Jan 2019

    I booked the hotel just needing a place to sleep and leave my things while doing day tours. The hotel is a bit out of the way from things and I took taxis around to and from it. There were no...

  • User:seemarampartap

    Trip type:

    Perfect getaway

    rating30 May 2018

    this vacation is truly an unforgettable experience, had a lovely time including a relaxing massage by Leslie and Viviana at the Hotel Spa, and I highly recommend them for anyone who is looking for a...

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