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This hotel is situated at the top of the Yucatán peninsular directly on the hotel's own white sandy beach. Shopping facilities and restaurants can be reached within 50 m, whilst bars and clubs can be reached within 10 minutes on foot.
30 suites, 124 single rooms and 157 double rooms are available to guests in a 6-storey main building and 2 auxiliary buildings. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a playroom. Parking spaces are available to guests travelling by car. Other services include a babysitting service, a car hire service, medical assistance, room service, a laundry service, a hairdresser and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well.
Rooms are equipped with air conditioning and a fan. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the hotel ensures that there is something new to do every day, including cycling/mountain biking, beach volleyball, volleyball and golf. A wide range of sports are available, including water sports such as windsurfing, kitesurfing, banana boat rides, canoeing, sailing, catamaraning, kayaking, snorkelling and diving or, for a fee, water skiing. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, darts, yoga, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, massage treatments and a solarium. Subject to charge: a spa. Guests of all ages have the opportunity to enjoy a fun entertainment programme.
Dining facilities include a restaurant with air conditioning, a breakfast room, a café and a bar. All-inclusive can be booked. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The complex also offers snacks. The hotel offers a selection of alcoholic and non-alcoholic beverages.
Boulevard Kukulkan Km 10.5
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
17392 reviewsUser: asb1003
Too expensive for what it is
They’re charging too much for the rooms to have rattling windows, less than mediocre cafeteria food and for them to hassle you about timeshare/vacation club more »
User: Sightseer39573711957
Trip type: Friends getaway
40th Birthday Trip
The food was not good at all. I had the same selected food for breakfast everyday. The desert was not good at all. The entertainment was not all that great.... more »
User: mustangt02
Great
Staff,food,rooms excelent..activities location friendliness,service I would definetly recomend the suite to everyone. more »
User: Salome S
Trip type: Family
Bad hotel rooms and services.
Grand park Royal, Cancun. I am a member. I send two families on vacation there. My nephew and his family. And my sister and daughter. From June 11/16 of June... more »
User: Sheila R
Luxury Hotel
We had a great and relaxing vacation. The hotel was quiet and peaceful, and overall we enjoyed our stay. However, we were not aware that the main restaurant was under... more »
