Grand Oasis Palm

87+ photos

Grand Oasis Palm

Name: Grand Oasis Palm
Address: Boulevard Kukulkan km 4.5, Cancun (and vicinity), mexico
Telephone: 353818882077
Rating: 4

cancun and vicinity, mexico

About Grand Oasis Palm

location

The hotel is located in Cancún's hotel zone, 5 km from the city centre, near the Embarcadero (pier), from where tours depart daily to Isla Mujeres. There are numerous bars, restaurants and shopping opportunities nearby. The airport is 20 km from the hotel.

facility

The resort was modernised in 2024. The resort has a lift and features 514 non-smoking rooms. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. A baggage storage service, a currency exchange service and a cash machine are available. Wireless internet access (no extra charge) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Souvenirs can be purchased at the gift shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the car park for no extra charge. Other services include a 24-hour security service, a babysitting service (on request and for a fee), a car hire service, a transfer service, translation services, a laundry service, a hairdresser, a page service and a hotel doctor. A business centre with projector, a flip chart and pens and photocopier is available. Larger events can be organised with the help of the conference service. 3 conference rooms are available for lectures, presentations and meetings.

rooms

Air conditioning (no extra charge) ensures that rooms maintain just the right temperature. Guests can relax and enjoy the sea views from the balcony or private terrace of some rooms. Rooms have a double bed or a king-size bed. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. Other features include a telephone, a television with satellite/cable channels and WiFi (no extra charge). A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. 62 family rooms are available for parents with children.

sport

While the adults swim a few laps in the outdoor pool (no extra charge), children can enjoy splashing about in their own swimming area. The sun loungers are perfect for soaking up some sun. The pool bar serves a selection of refreshing drinks. The resort offers a range of outdoor sport, including beach volleyball and jogging or, for a fee, golf and fishing. Guests can partake in various water sports, including kayaking and aquafit. In addition, jet skiing is offered for a fee. Sport and leisure facilities at the complex include a gym, yoga and pilates. Various wellness options, such as a spa, a beauty salon, massage treatments and anti-ageing treatments, are offered for a fee. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.

meals

Various dining options are available, including a café, a bar and a lobby bar. Guests can enjoy dining in the cosy atmosphere of the 7 restaurants (a buffet and à la carte available). All-inclusive is offered as a catering option. Special extras await all-inclusive holidaymakers, such as non-alcoholic beverages and children's meals, for example. Diet meals, gluten-free meals, vegetarian dishes and vegan food can be prepared on request. The show cooking is a particularly special attraction. Alcoholic beverages and international brands are included in the price.

Amenities at Grand Oasis Palm

Facilities (17)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsNightclubConference RoomInternet accessRoom ServiceLaundry ServiceKids ClubPlaygroundPetsElevator/ LiftLaundryParkingWifi

Beauty and Spa (2)

MassageSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Common Area (3)

Game RoomOutdoor FurnitureSun Deck

Distances (1)

Beach

Family and Kids (1)

Childcare service

General Services (5)

ConciergeDoctor on callLuggage storageMultilingual StaffPool/ Beach towels

Hygiene (4)

Contactless check-in/-outProtective equipment for employeesGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (6)

ShowerBathtubHairdryerTVRoom serviceToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (8)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaGymBilliards/SnookerTennisEvents

Location

Zona Hotelera, Cancun (and vicinity), Mexico

Boulevard Kukulkan km 4.5

Nearest beach10m

What's nearby

Nearest beach10m
Shopping opportunities3km
Golf Course5km
Bus Station6km
Nightclub7km
Train Station26km

Check-in from 3:00 PM · Check-out by 12:00 PM

Zona Hotelera, Cancun (and vicinity), Mexico

Boulevard Kukulkan km 4.5

Nearest beach10m

What's nearby

Nearest beach10m
Shopping opportunities3km
Golf Course5km
Bus Station6km
Nightclub7km
Train Station26km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.0

Very Good

6813 reviews

Value
Rooms
Cleanliness
Service

Excellent3514
Very Good1407
Average809
Poor469
Terrible614

Recent Reviews: 6813

User: Curious47756533421
Trip type: Solo travel
Makitaco Wwowww!!
The food was delicious. The service was excellent. Very accommodating and clean. Angel was very professional and friendly. His manager, Rafael was just as kind and accommodating. Top notch service. Oasis Hotels and Resorts, Director General at Grand Oasis Palm, responded to this review Dear guest,Thank you for sharing your experience. We are delighted to know that you enjoyed the food and fou… The food was delicious. The service was excellent. Very accommodating and clean. Angel was very professional and friendly. His manager, Rafael was just as kind and accommodating. Top notch service. Oasis Hotels and Resorts, Director General at Grand Oasis P…
User: Y2227MZmiguell
Trip type: Couples
Grand Oasis Palm stay
Los Agaves restaurantes provided a lovely experience with excellent food and the service was commendable especially Alfredo he was very informative and professional a true pleasure to meet. Oasis Hotels and Resorts, Director General at Grand Oasis Palm, responded to this review Dear Miguel,Thank you for sharing your experience. We are pleased to know that you enjoyed the food at Los Agaves an… Los Agaves restaurantes provided a lovely experience with excellent food and the service was commendable especially Alfredo he was very informative and professional a true pleasure to meet. Oasis Hotels and Resorts, Director General at Grand Oasis Palm, res…
User: Carmen L
Trip type: Friends getaway
Thank you
Great service from Rafael and team!!! Oasis Hotels and Resorts, Director General at Grand Oasis Palm, responded to this review Dear Carmen,Thank you for sharing your kind words. We are glad to know that you received great service from our team and that your experience was a pleasant one. We look forward to welcoming you again.Best regards,Adelaida Arzola, Manager of Grand Oasis PalmGreat service from Rafael and team!!! Oasis Hotels and Resorts, Director General at Grand Oasis Palm, responded to this review Dear Carmen,Thank you for sharing your kind words. We are glad to know that you received great service from our team and that yo…
User: deidrediane
Trip type: Couples
Just okay…
From the outside the hotel looks beautiful. Our overall stay was average & at times below average. They received 3 stars because the staff was friendly & the restaurants were good. We purchased an all inclusive package. Some of the issues were: No AC in the lobby or halls of the hotel ( it was almost 85-90 degrees every day) Our toilet stopped working & needed maintenance by day 2Our t… From the outside the hotel looks beautiful. Our overall stay was average & at times below average. They received 3 stars because the staff was friendly & the restaurants were good. We purchased an all inclusive package. Some of the issues were: No AC i…
User: Sebastian T
Trip type: Solo travel
An absolute dream vacation for our family
Our family trip to Grand Oasis Palm in Cancun was an absolute dream from start to finish! The entire resort staff made us feel completely at home right away, delivering a solid 10 out of 10 experience every single day. The food prepared by Chef Fernández was delicious, and the service was just extremely perfect in every dining venue we visited. We have to give a huge shoutout to Albert, Ely, Elot,… Our family trip to Grand Oasis Palm in Cancun was an absolute dream from start to finish! The entire resort staff made us feel completely at home right away, delivering a solid 10 out of 10 experience every single day. The food prepared by Chef Fernández was d…

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