Grand Oasis Cancun

Recent Reviews: 17742

• User: Robert W

  Trip type: Couples

  Average to Below Average at Best

  If looking for a bargain trip, very low end to average rooms, food, atmosphere and service, this place would do. Very dated facility, food not great, and not good views from at least half the rooms. The place was very dark throughout the facility and Peacocks running around everywhere. The pic we took of one was right outside where you eat. They were also on top of tables outside where people eat… Read moreIf looking for a bargain trip, very low end to average rooms, food, atmosphere and service, this place would do. Very dated facility, food not great, and not good views from at least half the rooms. The place was very dark throughout the facility and Peacocks… Read more

• User: crystalg495

  Trip type: Family

  GROSS

  This was the worst experience in Cancun, the hotel had mold on walls, roaches and rust everywhere. There was roaches outside and inside. The odor came home with us on our luggages. Someone entered our hotel and stole $430 from my wallet and did not completely clean the room. The food was horrible, drinks were watered down, cheap liquor. Oasis Hotels and Resorts, Propietario at Grand Oasis Cancu… Read moreThis was the worst experience in Cancun, the hotel had mold on walls, roaches and rust everywhere. There was roaches outside and inside. The odor came home with us on our luggages. Someone entered our hotel and stole $430 from my wallet and did not completely… Read more

• User: Escape49779919528

  Trip type: Family

  Good resort would go back for the price

  It was clean, staff was nice. the food was mid, but they always had food available. The ocean veiw wasn't as pretty as some other resorts but they had a lot of pools Oasis Hotels and Resorts, Propietario at Grand Oasis Cancun, responded to this review Dear guest, Thank you for your review. We are pleased to know that you found the resort clean, enjoyed the service provided by our staff, and a… Read moreIt was clean, staff was nice. the food was mid, but they always had food available. The ocean veiw wasn't as pretty as some other resorts but they had a lot of pools Oasis Hotels and Resorts, Propietario at Grand Oasis Cancun, responded to this review Dea… Read more

• User: Jessica O

  Trip type: Couples

  EXTORSION do not go here at all cost

  Experienced extortion at the hands of the manager. My husband was illegally detained and held at gun point by men the manager called in military outfits and machine guns. They captured him and placed him in bed of pick up truck. I paid 2k to get him back $1,200 went straight to hotel since they held me hostage in there for a broken table that was the result of an altercation between my husband and… Read moreExperienced extortion at the hands of the manager. My husband was illegally detained and held at gun point by men the manager called in military outfits and machine guns. They captured him and placed him in bed of pick up truck. I paid 2k to get him back $1,20… Read more

• User: Chris S

  Trip type: Family

  Terrible experience

  Poor sanitation, outdated rooms, supposed to be all inclusive however only a few of the restaurants are included the rest are an extra charge. They only give you 3 beers and 4 soft drinks in the mini bar and won’t restock it. Have peacocks on grounds which would be nice if they would clean up their droppings. Dirty glassware at the pool bars, not very handicap friendly. Been to many all inclusive… Read morePoor sanitation, outdated rooms, supposed to be all inclusive however only a few of the restaurants are included the rest are an extra charge. They only give you 3 beers and 4 soft drinks in the mini bar and won’t restock it. Have peacocks on grounds which wou… Read more