


70+ photos
This hotel enjoys a beautiful location in the Mexican city of Cancún with its many shops and entertainment venues, and the centre is around 40 minutes away on foot. A bus station is 25 minutes away by car, and it is some 20 km to Cancún airport.
The resort has 300 rooms, which are located on 7 storeys and are reachable by 3 lifts. English-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. 3 conference rooms are available for lectures, presentations and meetings.
Rooms are equipped with air conditioning and central heating. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
Whether in need of rest and relaxation or more activity, guests can swim a few lengths of one of the 2 outdoor pools, while children have a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A terrace with sun loungers and parasols is available. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball and volleyball. A number of sports are available, including water sports such as paddle boating, canoeing, water aerobics and aquafit. For a fee, guests can also enjoy jet skiing, motorboat rides, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, yoga and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. Additional leisure activities include an entertainment programme, a kids' club, live music and a dance club.
Dining facilities include a breakfast room, a café and a bar. Guests can indulge their palates at 5 restaurants (non-smoking, air conditioning and high chairs). Catering options include bed and breakfast, full board and all-inclusive. A generous breakfast buffet gives guests many delicious reasons to get out of bed in the morning. At lunch and dinner, there are plenty of tempting options at the buffet or à la carte. Lunch is also served as a set menu. The complex also offers special catering options. For guests, alcoholic and non-alcoholic drinks are included.

Blvd. Kukulkan Km. 19.5, Lt 59-2
Check-in from 3:00 PM · check-out by 11:00 AM
Very Good
9961 reviewsUser: Eliana L
Trip type: Family
Amazing!
What a wonderful performance!!!!!!!
User: Diana R
Trip type: Couples
Relaxing
The atmosphere was really good the rooms were really relaxing, I would do it again! The girl that messaged me was really caring and my gentle. Gestor de Experiencia, Guest Services / Front Office at GR Solaris Cancun, responded to this review Dear Diana,T…
User: Angela M
Trip type: Friends getaway
Spa treatment
Ana was absolutely amazing ! 10Out of 10! Customer service was impeccable ! I feel like a new woman ! Thank you Ana! I will be back ! Gestor de Experiencia, Guest Services / Front Office at GR Solaris Cancun, responded to this review Dear Angela,Thank you…
User: Julian F
Trip type: Family
Kinds Friendly SPA
The whole family got the SPA service at the hotel. Leticia, our massage specialist, was very professional. The SPA has a great atmosphere. This is a must if you are really looking to relax. Gestor de Experiencia, Guest Services / Front Office at GR Solaris…
User: Asociacion de C... e
Trip type: Family
Excellent
Super friendly staff. Great atmosphere and massages with excellent quality. Gestor de Experiencia, Guest Services / Front Office at GR Solaris Cancun, responded to this review Estimado/a asociacion de C.Muchas gracias por compartir su comentario.Nos alegr…