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This hotel is located right in the heart of Cancun.
The friendly staff at the reception desk are happy to answer any questions. Services such as a baggage storage service and a safe ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus.
Air conditioning ensures that rooms maintain just the right temperature. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including a gym and aerobics.
Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Blvd Luis Donaldo Colosio Mza
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
468 reviewsUser: fs646
Trip type: Family
Expected that the pool would be open!!!
Very good small hotel, great location for me, clean facilities, good breakfast, polite and friendly staff, but the pool was closed for maintenance (apparently), can not happen that in Cancun!
User: Stay43254668503
Trip type: Business
negative, repetitive problems
I have stayed here more than 100 nights in the last ten years. At one point this was my go to hotel in Downtown. I travel to Cancun for business and the location is excellent for me as I frequently have to travel as far south as Tulum and the hotel zone. To me…
User: juliesE4050BI
Trip type: Friends getaway
Not as good as I expected from Hilton
Basic and functional. Pool area pleasant but no restaurant and breakfast mediocre. Not many English speaking staff.Retail park location not fabulous.
User: While-U-Can
Trip type: Couples
Comfortable, clean and close to Airport
Hotel is close to airport as well as downtown area and you can park your car inside parking area and pay 20 Mexican pesos. Breakfast is cooked every morning including seasonal meals. Waffles are made by staff just have to ask. What made even more pleasant this…
User: David L
Trip type: Solo travel
Pleasant Stay at the Hampton inn Cancun
My stay at Hampton inn Cancun was pleasant, with comfortable rooms and good amenities. However, what truly made the experience special was the exceptional service from the front desk staff, JuanPablo and Julian. Their warm, professional, and attentive approach…
