18+ photos
Located in the Malecon Américas commercial district, the hotel offers easy access to a wide range of popular restaurants and bars, including Sushi Itto, Liverpool, Starbucks Coffee and Chilis. There is even a casino located in the same complex. The bus station is approximately 1 km and the beach about 15 km from the hotel. Cancun International Airport is just 20 minutes away.
The hotel welcomes guests in a 7-storey building with 2 lifts and 152 rooms. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Everyday necessities can be purchased at the supermarket. Guests in search of the perfect souvenir are sure to find it in the gift shop. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park for a fee. Further services include a babysitting service, a childcare service, room service, an alarm call service, a laundry service, a hairdresser and a coin-operated laundry.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels, an alarm clock and WiFi. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.
The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa and a sauna. Leisure facilities include a kids' club, a dance club and a nightclub.
Various dining options are available, including a café and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. A generous breakfast buffet guarantees a great start to the day.
Av. Bonampak Lote 1, Manzana 1
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
926 reviewsUser: sfzak
Trip type: Business
Functional, impersonal, and deeply inconsistent with the standards one expects from a national Mexican hotel chain.
Check-In & Check-OutBoth processes were smooth and efficient, but entirely transactional. No warmth, no welcome, no acknowledgment beyond the mechanics. Nothing went wrong, but nothing was offered either.RoomThe room was clean and minimally decorated, thou…
User: Pingggggrockz
Trip type: Solo travel
Good hotel in a mall with everything
I truly appreciate the convenience of having the hotel right in the mall - u get everything u need. The one and only main problem is the way the traffic lanes are designed at the front of the malls makes it very hard to get to the hotel if u r coming w suitcas…
User: Douglas W
Trip type: Business
A very nice hotel to stay at. The wait staff in the restaurant is very personable and accommodating. A special than.
I stayed 7 weeks straight at the hotel for work purposes. That is a very long time anywhere. At one point in time my room started to get warm, mainly I think due to the outside temperature raising due to season change. I asked the hotel staff if I could switch…
User: Sonia O
Great Location and Professional staff
This property is in an excellent location and affords the opportunity to go shopping in the mall. Rooms are modern, clean and well appointed. The staff exhibit a high level of customer care and made my stay enjoyable. Particularly mention to the Front Desk Man…
User: wendylV3154KT
Trip type: Solo travel
Not for me
Too isolated for me. Very corporate feeling. Staff was nice but check-in guy interrupted my check-in to help someone who arrived in the middle of it. Crazy. Restaurant was entirely uninviting. No one at reception when I left in morning. No hair conditioner in…
