Extended Suites Cancun Cumbres

Recent Reviews: 76

• User: Andie A

  Trip type: Couples

  Mildew, mold, and headaches!

  Absolutely awful! STAY AWAY!!! Spend a bit more $ for piece of mind. The room smelled horrible like mold. The bed even felt wet from the humidy. The air vent was caked with grime and the switches were dirty. Stains on the blinds. We spent an hour in the room and both started getting headaches and feeling unwell. We checked out immediately and they would not issue a refund. Not even for the pre-pai… Read moreAbsolutely awful! STAY AWAY!!! Spend a bit more $ for piece of mind. The room smelled horrible like mold. The bed even felt wet from the humidy. The air vent was caked with grime and the switches were dirty. Stains on the blinds. We spent an hour in the room a… Read more

• User: gisselle l

  Trip type: Solo travel

  Review on 2 day stay extended stay Cancun

  This place is ok if you are on a Hurry or want a cheap option . Be aware that there are mang CONS in the hotel. The rooms are old, they have mold ( fungi) in the walls and frames that are in the room. The AC smells weird and the towels and blankets smell like dust. I tried locking my room and the lock was not working I spoke to the receptionist for it to get fixed or for a room change and they sai… Read moreThis place is ok if you are on a Hurry or want a cheap option . Be aware that there are mang CONS in the hotel. The rooms are old, they have mold ( fungi) in the walls and frames that are in the room. The AC smells weird and the towels and blankets smell like… Read more

• User: Departure05684860483

  Trip type: Solo travel

  I would highly recommend this hotel for long term stays.

  I just finished five (5) months and would highly recommend this hotel for long term stays. The pool is always clean and the staff were helpful and accommodating when called upon. It’s a lovely environment to be in, it’s so quiet and peaceful. Jose V, Atención al cliente/recepción at Extended Suites Cancun Cumbres, responded to this review Dear Guest, we greatly appreciate the time to write to… Read moreI just finished five (5) months and would highly recommend this hotel for long term stays. The pool is always clean and the staff were helpful and accommodating when called upon. It’s a lovely environment to be in, it’s so quiet and peaceful. Jose V, Atenci… Read more

• User: John B

  Trip type: Solo travel

  I had an okay time here :).

  My stay here was good, I didn’t really have any problems with the hotel and the staffs. They were very helpful, they are very busy lol they never stop working. The environment is really nice and welcoming. When I arrive at the hotel the room was very clean and tidy, I loved the view from my bedroom window. Only problems I see is that when it rains some areas of the roof leaks and in front of the h… Read moreMy stay here was good, I didn’t really have any problems with the hotel and the staffs. They were very helpful, they are very busy lol they never stop working. The environment is really nice and welcoming. When I arrive at the hotel the room was very clean and… Read more

• User: larissaromacomamor

  Trip type: Couples

  NEVER ANYMORE- HORRIBLE HOTEL

  We reserved this hotel by Bancorbras because we thought saving money on a hotel would be worth it but this hotel ruined everything. First of all the staff is super rude, they laugh at your face, they don’t take your enquirers seriously and professional. Besides 1 guy only that was nice to us. The woman was strange, I felt a bit disrespectful. We asked her to see our room and check what she could d… Read moreWe reserved this hotel by Bancorbras because we thought saving money on a hotel would be worth it but this hotel ruined everything. First of all the staff is super rude, they laugh at your face, they don’t take your enquirers seriously and professional. Beside… Read more