111+ photos
The hotel enjoys a privileged location in Cancún within the hotel zone, which is a short walk from a shopping mall, bars, restaurants and the convention centre. The city centre is 8 km away, while the airport is 24 km from the hotel.
The complex has 438 rooms and includes a lift and a 24-hour reception desk. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas (for a fee) allows guests to stay connected. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand, a playroom and a library. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available.
Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Guests can enjoy the sea view from a balcony or terrace. Rooms have a double bed or a king-size bed. Children's beds can be requested for younger guests. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio, a DVD player and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The complex has family rooms and non-smoking rooms.
The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, volleyball, golf and archery. With canoeing, sailing, catamaraning, kayaking, snorkelling, diving, water aerobics and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, yoga, callisthenics and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
Dining facilities include 5 restaurants, a dining room, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include bed and breakfast and all-inclusive. All-inclusive holidaymakers enjoy special extras like snacks, in addition to a selection of alcoholic and non-alcoholic beverages. A delicious breakfast gives guests plenty of energy for the day. At lunch and dinner, guests serve themselves at the generous buffet. Gluten-free meals, vegetarian dishes and children's meals can be prepared on request.
Blvd. Kukulcan km. 8.5 Lote B
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
13283 reviewsUser: Amber T
Wonderful time
I highly recommend this resort. The food was delicious, shows were entertaining and pools were fun! The service here was nothing short of excellent. I hope to come back in the future. eConcierge and Social Media Dreams Sands, Otro at Dreams Sands Cancun Res…
User: Trendsetter_Jay
Great Service!
Great service! The Dreams faculty provided great service all around but special shoutout to Pedro, Candelario, Mariola, and Alejandro! eConcierge and Social Media Dreams Sands, Otro at Dreams Sands Cancun Resort & Spa, responded to this review Dear gu…
User: Tony N
Disappointed with the beach.
We watched YouTube reviews for this hotel before booking it. We thought the beach was nice, but when we got there we were so disappointed! There were many small rocks in the water, so there were only few people in there water! The beach was one of the top fact…
User: Deepa P
Trip type: Family
I like Jose
Jose from Coco Cafe was amazing! This place had the best food like crepes ice cream and hot chocolate. It was a place in the main lobby. eConcierge and Social Media Dreams Sands, Otro at Dreams Sands Cancun Resort & Spa, responded to this review Dear…
User: Judy A
More of a nap, than a Dream
The partial ocean view was 90% blocked with an awning and trees. The food left a lot to be desired, bland and tough steaks. The beach is too small to have equipment remove the sargassum so it has to be raked by hand, bagged and hauled out through the pool area…
