


136+ photos
This resort warmly welcomes guests in Cancun.

Lote 006, MZA 002, SM 006, Punta Sam
Check-in from 3:00 PM · Check-out by 12:00 PM

Lote 006, MZA 002, SM 006, Punta Sam
Check-in from 3:00 PM · Check-out by 12:00 PM
Very Good
5358 reviewsUser: Lynn J
Trip type: Couples
Totally Disappointed in the Catalonia brand
We are not strangers to the Catalonia family. With over 30 stays at multiple locations; I would say we truly love the resort. That is until this trip. We requested an upgrade prior to our arrival via email; which circle members SHOULD get. Upon check in we were told there were none to be issued. I showed them on their website there was multiple rooms in our upgrade category available; however Erik… We are not strangers to the Catalonia family. With over 30 stays at multiple locations; I would say we truly love the resort. That is until this trip. We requested an upgrade prior to our arrival via email; which circle members SHOULD get. Upon check in we wer…
User: Tourist67513438456
Trip type: Family
Awesome!
We were in Mexico, Catalonia Costas Mujeres to celebrate my husband's birthday and we are very pleased with the hotel, food and staff. Shout out to Joshua and Nathaly who went above and beyond to make sure my family was happy. They made my husband's celebration special and memorable. Thank you so much Joshua and Nathaly. Hope to see you soon.We were in Mexico, Catalonia Costas Mujeres to celebrate my husband's birthday and we are very pleased with the hotel, food and staff. Shout out to Joshua and Nathaly who went above and beyond to make sure my family was happy. They made my husband's celebratio…
User: kp71604
Trip type: Family
Inconsistent Service
We stayed at this resort 5/31-6/5. We started our vacation off on a sour note dealing with the reception/check in. We arrived at the hotel around 11am. They told us our swim up room was not ready but it was in the sun and it was located in a very peaceful location. Then we were told the room that we were assigned with bunk beds was not available because the bunk beds were broke. Then we were told… We stayed at this resort 5/31-6/5. We started our vacation off on a sour note dealing with the reception/check in. We arrived at the hotel around 11am. They told us our swim up room was not ready but it was in the sun and it was located in a very peaceful loca…
User: Viridiana Z
Trip type: Family
Exclusive Travelers
Liliana y Omar were the best mayordomos! 🫶🏼 jonathan solis, Guest Services / Front Office at Catalonia Grand Costa Mujeres, responded to this review Dear Viridiana, Thank you for taking the time to share your experience with us.Your kind words about Liliana and Omar truly mean a lot to us; we are delighted to know that their attentive and personalized service as mayordomos made such a posit… Liliana y Omar were the best mayordomos! 🫶🏼 jonathan solis, Guest Services / Front Office at Catalonia Grand Costa Mujeres, responded to this review Dear Viridiana, Thank you for taking the time to share your experience with us.Your kind words about Lil…
User: Damanpreet B
Trip type: Couples
Amazing resort
great experience! We enjoyed the hydrotherapy and couples massage. Paulina was a great host at the spa! jonathan solis, Guest Services / Front Office at Catalonia Grand Costa Mujeres, responded to this review Dear Guest, Thank you for taking the time to share your experience with us.Your kind words about Paulina truly mean a lot to us; we are delighted to know that she made your visit to the… great experience! We enjoyed the hydrotherapy and couples massage. Paulina was a great host at the spa! jonathan solis, Guest Services / Front Office at Catalonia Grand Costa Mujeres, responded to this review Dear Guest, Thank you for taking the time to s…
Weekly in your inbox — handpicked package deals and price drops before they sell out.
Our Privacy Policy