136+ photos
This resort warmly welcomes guests in Cancun.
English-speaking staff at the reception desk in the lobby are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel doctor. The business centre is on hand for guests' business requirements and provides a fax machine.
Rooms feature a living area, a kitchen and a bathroom. Air conditioning and a fan ensure comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are available for daily use. Wheelchair-friendly rooms can be booked. The resort has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The wide range of activities offered at the resort ensures that there is something new to do every day, including tennis, beach volleyball, volleyball, golf and paddle tennis. With catamaraning, kayaking, snorkelling, diving and aquafit available, fans of water sports will have plenty to choose from. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards, darts, callisthenics and aerobics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, a kids' club, live music, a dance club and a nightclub.
Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive is offered as a catering option. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Vegetarian dishes and children's meals can be prepared on request. The resort also offers snacks. The show cooking is a particularly special attraction. The resort offers a selection of alcoholic and non-alcoholic beverages.
Lote 006, MZA 002, SM 006, Punta Sam
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
5358 reviewsUser: Lynn J
Trip type: Couples
Totally Disappointed in the Catalonia brand
We are not strangers to the Catalonia family. With over 30 stays at multiple locations; I would say we truly love the resort. That is until this trip. We requested an upgrade prior to our arrival via email; which circle members SHOULD get. Upon check in we wer…
User: Tourist67513438456
Trip type: Family
Awesome!
We were in Mexico, Catalonia Costas Mujeres to celebrate my husband's birthday and we are very pleased with the hotel, food and staff. Shout out to Joshua and Nathaly who went above and beyond to make sure my family was happy. They made my husband's celebratio…
User: kp71604
Trip type: Family
Inconsistent Service
We stayed at this resort 5/31-6/5. We started our vacation off on a sour note dealing with the reception/check in. We arrived at the hotel around 11am. They told us our swim up room was not ready but it was in the sun and it was located in a very peaceful loca…
User: Viridiana Z
Trip type: Family
Exclusive Travelers
Liliana y Omar were the best mayordomos! 🫶🏼 jonathan solis, Guest Services / Front Office at Catalonia Grand Costa Mujeres, responded to this review Dear Viridiana, Thank you for taking the time to share your experience with us.Your kind words about Lil…
User: Damanpreet B
Trip type: Couples
Amazing resort
great experience! We enjoyed the hydrotherapy and couples massage. Paulina was a great host at the spa! jonathan solis, Guest Services / Front Office at Catalonia Grand Costa Mujeres, responded to this review Dear Guest, Thank you for taking the time to s…
