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Homemexico

Cancun Bay Resort

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Cancun Bay Resort

cancun and vicinity, mexico

About Cancun Bay Resort

location

This hotel is located on the outskirts of the hotel district, directly beside the beaches and a few paces from the landing stage of the excursion boats. A diverse selection of shops, restaurants and bars as well as links to the transport network can be found in the vicinity.

facility

5 suites, 77 single rooms and 12 double rooms are located on 3 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry, a hotel doctor and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The resort has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A sun terrace, sun loungers, and parasols are available. The resort offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball and golf. Water sports available at the complex include windsurfing, sailing, snorkelling and diving. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a steam bath, massage treatments and a solarium. An entertainment programme and a dance club are also options for entertainment.

meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Catering options include full board and all-inclusive. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety.

Amenities at Cancun Bay Resort

Facilities

Air conditioningBar(s)Bicycle CellarBicycle HireCaféCar ParkConference RoomCurrency ExchangeDisability-friendlyGames roomGarageHotel SafeLaundry FacilitiesLaundry ServiceLiftsNightclubPlaygroundRestaurant(s)Room ServiceShopsSmall supermarketTV RoomWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserHealth checks on staffHousekeeping only upon requestHygiene training for staffMandatory mask-wearingMedical teleconsultationNo high-touch furnishingsNo high-touch furnishings in public areasPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSanitiser dispenserSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

All inclusiveBreakfast BuffetContinental Breakfast

Sport/Entertainment

AerobicsBeach VolleyballBilliards/SnookerChildren's PoolCycling/Mountain BikingDivingGolfGymIndoor PoolJacuzziMassageNumber of PoolsOutdoor Pool(s)ParasolsSailingSaunaSteam bathSun loungersSun terraceSwimming PoolTable TennisTanning Studio/SolariumTennisWindsurfing

Location

Map preview
Zona Hotelera, Cancun (and vicinity), Mexico

Boulevard Kukulkan KM 3.5

What's nearby

  • Public Transport100m
  • Golf Course3km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

4597 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent3229
  • Very Good824
  • Average305
  • Poor113
  • Terrible125

Recent Reviews: 4597

  • User: Coastal396068

    Trip type: Family

    Latin show with alicia and Ivan

    11 Jun 2026

    The Latino show was wonderful. Alicia & Ivan were fantastic on the rol. We danced, singed & enjoyed the show.

  • User: Nime B

    Trip type: Family

    Alicia y Ivan noche Latina

    11 Jun 2026

    Latino show was spectacular with the animation team, Alicia & Ivan

  • User: Betsy B

    Trip type: Family

    Alicia y Ivan Noche Latina

    11 Jun 2026

    The show was amazing the singer was amazing great show with the dancers loved it

  • User: Norma G

    Trip type: Friends getaway

    Noche Latino

    11 Jun 2026

    Excelente show con Alicia and Ivan Friday night

  • User: Caulder W

    Trip type: Friends getaway

    Cancuuuuun

    09 Jun 2026

    The manager ivan was amazing and gave us lots of good advice. The resort was clean and well kept. The buffet food was pretty good but stayed the same most days. The other restaurants at the resort were a good change of pace though. The bartenders were spectacu…

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