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This hotel is located in the leisure district of Acapulco, directly beside the beach. The city centre with its many bars, restaurants and nightlife venues are all to be found in the vicinity. Links to the public transport network lie just 100 m away and can easily be reached on foot.
400 rooms, including 237 double rooms, are located on 19 storeys and can be reached by lift. The reception desk is open round the clock. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Film fans will find plenty of 'lights, camera, action' at the cinema. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, room service, a laundry service and a hairdresser.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Pure relaxation in the hot tub, fun on the waterslide and refreshing drinks at the pool bar – guests will experience just how rich and varied a day in the water can be. A terrace with sun loungers and parasols is available. For guests who wish to keep active, tennis, beach volleyball and golf are available. Water sports on offer include snorkelling or, for a fee, jet skiing and banana boat rides. Sport and leisure facilities at the hotel include a gym and billiards. Various wellness options are available at the hotel, including a spa, a sauna, a beauty salon and massage treatments. Guests of all ages have the opportunity to enjoy an entertainment programme. Copyright GIATA 2004 - 2026. Multilingual, powered by www.giata.com for client no. 127371
Dining facilities include a café and a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. All-inclusive can be booked. In addition to breakfast, the hotel also offers lunch and dinner à la carte. Staff are also happy to provide children's meals. The hotel also offers snacks.
The hotel accepts the following credit cards: American Express, VISA and MasterCard.
Facilities
24-hour reception
Air conditioning
Bar(s)
Café
Car Park
Conference Room
Currency Exchange
Disability-friendly
Games room
Garage
Hairdresser
Hotel Safe
Kids Club
Laundry Service
Lifts
Medical Assistance
Playground
Restaurant(s)
Restaurant(s) with non-smoking area
Room Service
Shops
Small supermarket
Waterslide
Wifi
Hygiene
Contactless payment
Contactless room service
Enhanced cleaning programme
Hand sanitiser
Health checks on staff
Mandatory mask-wearing
Packaged meals
Protective equipment for employees
Protective equipment for guests
Protective hygiene screens
Protective masks for guests
Sanitiser dispenser
Social distancing regulations
Time interval between room bookings
Use of commercially available disinfectants
Meals
à la carte Dinner
à la carte Lunch
All inclusive
Sport/Entertainment
Banana Boat
Beach Volleyball
Billiards/Snooker
Children's Entertainment
Children's Pool
Entertainment Programme
Golf
Gym
Indoor Pool
Jacuzzi
Jet Skiing
Massage
Number of Pools
Outdoor Pool(s)
Parasols
Sauna
Sun loungers
Sun terrace
Swimming Pool
Tennis

Beach
10 m
Public Transport
100 m
Park
500 m
Excellent
2742
Very Good
608
Average
482
Poor
252
Terrible
262
Recent Reviews: 4346
User:Z735FNtimothyw
Trip type: Family
Hu
26 Jun 2026
User:Regina m
Trip type: Family
REVIEW FOR BRAYAN
26 Jun 2026
User:Veronica F
Trip type: Family
Marco Antonio was a súper nice waiter with us at breakfast. Nice and very friendly. Buffet is very well served.
26 Jun 2026
User:Navigator53017484415
Trip type: Friends getaway
Excellent. Highly recommended.
26 Jun 2026
User:Joanna O
Trip type: Family
Great experience
26 Jun 2026