Green Grove Guest House

Recent Reviews: 191

• User: Marvin B

  Trip type: Friends getaway

  Experience substandard

  13 Sep 2026

  This guest house presents itself as a place that values customer satisfaction, unforgettable experience and professional services. However, my encounter with them, I did not feel that these values were reflected in practice. The understanding, professionalism and courtesy you expect were below standard.Due to recent technical issues with the major airports in the UK most flight were cancelled hour… Read moreThis guest house presents itself as a place that values customer satisfaction, unforgettable experience and professional services. However, my encounter with them, I did not feel that these values were reflected in practice. The understanding, professionalism… Read more

• User: Randall R

  Trip type: Friends getaway

  Unprofessional

  13 Sep 2026

  I had a terrible experience at Green Grove Guest House. My UK–Malta flight on 09 September was cancelled due to airport technical issues, completely outside my control. I arrived on 10 September with full proof of the disruption yet the manager, Louise still refused to honour my booking, claiming it was a no-show.No empathy, no flexibility, no professionalism.Under Maltese consumer protection prin… Read moreI had a terrible experience at Green Grove Guest House. My UK–Malta flight on 09 September was cancelled due to airport technical issues, completely outside my control. I arrived on 10 September with full proof of the disruption yet the manager, Louise still r… Read more

• User: Richardo G

  Trip type: Friends getaway

  Bad customer service and understanding

  13 Sep 2026

  Very disappointing customer serviceUnfortunately, my experience with this apartment was very disappointing. When my flight was cancelled, I contacted the property to explain the situation and ask for a refund. I was hoping for some understanding and compassion, especially as the cancellation was completely beyond my control.Instead, I felt there was very little sympathy or willingness to help. The… Read moreVery disappointing customer serviceUnfortunately, my experience with this apartment was very disappointing. When my flight was cancelled, I contacted the property to explain the situation and ask for a refund. I was hoping for some understanding and compassion… Read more

• User: Zebby W

  Trip type: Friends getaway

  Unfair and Unprofessional Conduct by Green Grove Guest House Management

  13 Sep 2026

  I am extremely disappointed and disgusted by the treatment I received at Green Grove Guest House. My experience demonstrates a complete lack of fairness, compassion, and professionalism from the management, particularly Louis.My flight from the UK to Malta on 09 September was cancelled due to technical issues at the airport, an extraordinary circumstance entirely outside my control. This disruptio… Read moreI am extremely disappointed and disgusted by the treatment I received at Green Grove Guest House. My experience demonstrates a complete lack of fairness, compassion, and professionalism from the management, particularly Louis.My flight from the UK to Malta on… Read more

• User: jaykobedux

  Very good

  13 Sep 2022

  Great few days with my mom and grandma. People who work there were helpful and offered us very nice breakfast. I already feel nostalgic. Location is really nice, close to the bus stop but in a quiet neighbourhood.Great few days with my mom and grandma. People who work there were helpful and offered us very nice breakfast. I already feel nostalgic. Location is really nice, close to the bus stop but in a quiet neighbourhood.