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This hotel is nestled on the first-class beach of Batu Feringghi amidst a lush landscape of tropical vegetation. Against this backdrop guests are able to enjoy the comfort and hospitality of Penang. The hotel is just 16 km from Georgetown and 30 km from Penang Airport. Penang Island is linked to the mainland by the Penang Bridge spanning 13.5 km across the channel, and the island's numerous attractions include sandy beaches, a diverse culture and heritage as well as fine food and shopping.
The resort has a lift and features 395 rooms and 6 suites. The reception desk is open round the clock. Amenities available at the resort include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the resort feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a page service and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. A business centre with fax machine, projector and photocopier is available. Events such as conferences, symposia, lectures etc., but also simple day-to-day business, can easily be arranged with the help of the secretarial service and the conference service.
Air conditioning ensures that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. All rooms are carpeted and include a double bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV, a radio, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.
While the adults swim a few laps in the outdoor pool, children can enjoy splashing about in their own swimming area. The pool area also includes a hot tub, a waterslide and a pool bar. Sun loungers and parasols on the terrace invite guests to relax and unwind. A variety of activities are available at the resort, for example tennis, bocce, volleyball, crazy golf, golf and a putting green or, for a fee, cycling/mountain biking and beach volleyball. Guests can take part in a comprehensive water sports programme, which includes jet skiing and banana boat rides, with windsurfing, canoeing, sailing, water aerobics and aquafit available for a fee. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the resort, including a spa, a sauna, a beauty salon, massage treatments and hydrotherapy treatments. Leisure facilities include an entertainment programme, a kids' club and live music.
Dining facilities include a café and a bar. Warm hospitality and a cosy atmosphere await guests in 2 non-smoking restaurants. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. Half board can be booked. A wide variety of dishes are served at all three main mealtimes. Guests can enjoy lunch and dinner as a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction.

Jalan Batu Feringgi
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
4498 reviewsUser: Wang M
Trip type: Friends getaway
Amazing night @ Penang
Fantastic! 2 girls have 6 bottle cocktails! The night was amazing! The drinks were amazing! And the songs and environment were absolutely amazing! Also the service here! Thanks all for that amazing night!
User: Global816158
Trip type: Family
Wonderful
The room that we got has an exhaust problem, called the FO and informed about it afternoon time, we went out to have fun in their lovely pools went back to the room at night and seems that the exhaust wasn't fixed, called again and after a while FO (Ms. Turka)…
User: shanandsuz
Trip type: Family
Relaxing indulgence
Prime location, so close to all the great street food and Long Beach, right on the beach.Rooms are well equipped and balcony is great so sit out on and watch the sunset. Buffet breakfast is extensive and definitely worth paying for as inclusive. Great value fo…
User: Mohd S
Trip type: Family
Great Family Stay with Beautiful Sea View & Relaxing Atmosphere
Stayed here for 3D2N from 30 May to 1 June 2026 in the Executive Sea View room with family. Overall, we enjoyed the stay.The room was comfortable and spacious, and the sea view from the balcony was really nice. Sitting outside and enjoying the view was probabl…
User: Madam_Rosee
Trip type: Family
Best Place For Family Getaway
We had a wonderful family stay at Shangri-La Golden Sands, Penang and it truly exceeded our expectations. We stayed in the Sands Adventure Suite and it was absolutely perfect for families with children. The suite was spacious, very comfortable, and thoughtfull…