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Homemalaysia

Cititel Penang

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Cititel Penang

locationPenang, Penang

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About Cititel PenangAbout Cititel Penang

Location

Located on Upper Penang Road, in the heart of George Town, guests will appreciate its close proximity to major commercial, financial and government offices, key historical and cultural sites, popular eateries and shopping complexes. It is just a 30 minute drive to the famous Batu Ferringhi beach and 5 minutes away from the ferry terminal.

Facility

The hotel has a lift and features 451 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service and a laundry service. A fax machine is available for guests' business needs.

Rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. A dance club offers fun and entertainment.

Meals

Various dining options are available, including a restaurant, a café and a bar. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for lunch and dinner.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Cititel Penang Amenities at Cititel Penang

  • Facilities

    • -

      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

    • -

      Café

    • -

      Car Park

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      Conference Room

    • -

      Currency Exchange

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      Disability-friendly

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      Foyer

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Nightclub

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      Restaurant(s)

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      Room Service

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      Shops

    • -

      Small supermarket

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      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

    • -

      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Billiards/Snooker

    • -

      Gym

    • -

      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

253

Very Good

642

Average

258

Poor

50

Terrible

27

Recent Reviews: 1230

  • User:Trail13570262383

    Trip type:

    Fantastic breakfast buffet. 7 night of stay

    rating22 Jun 2026

    Appreciation for Food & Beverage and Front Office Team I would like to express my sincere appreciation for the excellent service provided during my stay. A special thank you to the Food & Beverage...

  • User:Balbeer J

    Trip type:

    Great Hotel, Good location

    rating19 Jun 2026

    Good location in Penang Road. Clean and big rooms. Values for money. Good F & B and amenities. Walking distance to anywhere you want to go in the city

  • User:Cutilia

    Trip type:

    Location, friendly staff, cleanliness, awesome views+++

    rating29 Mar 2026

    Stayed 2 nights on 15th & 16th March.  What an awesome place to stay in.  From the moment our car pulled up, the porter was there to take our bags with a smile.  At the reception all the staff were...

  • User:Reacher666

    Trip type:

    Great location and staff.

    rating28 Mar 2026

    Stayed 2 nights as part of a tour group. The hotel is located walking distance to Georgetown and everywhere you need. The lobby was an oasis from the heat and smells of the town and Mr. Zabidi always...

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