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Cititel Penang

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Cititel Penang

penang, malaysia

About Cititel Penang

location

Located on Upper Penang Road, in the heart of George Town, guests will appreciate its close proximity to major commercial, financial and government offices, key historical and cultural sites, popular eateries and shopping complexes. It is just a 30 minute drive to the famous Batu Ferringhi beach and 5 minutes away from the ferry terminal.

facility

The hotel has a lift and features 451 rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage (no extra charge) or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service and a laundry service. A fax machine is available for guests' business needs.

rooms

Air conditioning and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and a telephone are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. A dance club offers fun and entertainment.

meals

Various dining options are available, including a restaurant, a café and a bar. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for lunch and dinner.

Amenities at Cititel Penang

Facilities

24-hour check-in24-hour receptionAir conditioningBar(s)CaféCar ParkConference RoomCurrency ExchangeDisability-friendlyFoyerHotel SafeLaundry ServiceLiftsMedical AssistanceNewspaper kioskNightclubRestaurant(s)Room ServiceShopsSmall supermarketWifi

Hygiene

Contactless check-in/-outContactless paymentEnhanced cleaning programmeHand sanitiserPackaged mealsProtective equipment for employeesProtective equipment for guestsProtective hygiene screensProtective masks for guestsSocial distancing regulationsTime interval between room bookingsUse of commercially available disinfectants

Meals

Breakfast BuffetEvening BuffetLunch BuffetSet menu dinnerSet menu lunch

Sport/Entertainment

AerobicsBilliards/SnookerGymIndoor PoolJacuzziMassageNumber of PoolsOutdoor Pool(s)SaunaSteam bath

Location

Map preview
Penang, Malaysia

66 Jalan Penang

Nearest airport20km
City centre2km

What's nearby

  • City centre2km
  • Nearest airport20km

Check-in from 3:00 PM · check-out by 12:00 PM

User Rating & Reviews

3.8

Good

1229 reviews
  • Value
  • Rooms
  • Cleanliness
  • Service
  • Excellent252
  • Very Good642
  • Average258
  • Poor50
  • Terrible27

Recent Reviews: 1229

  • User: Balbeer J

    Trip type: Solo travel

    Great Hotel, Good location

    18 Jun 2026

    Good location in Penang Road. Clean and big rooms. Values for money. Good F & B and amenities. Walking distance to anywhere you want to go in the city

  • User: Cutilia

    Trip type: Couples

    Location, friendly staff, cleanliness, awesome views+++

    29 Mar 2026

    Stayed 2 nights on 15th & 16th March.  What an awesome place to stay in.  From the moment our car pulled up, the porter was there to take our bags with a smile.  At the reception all the staff were so pleasant.  So flexible with early c…

  • User: Reacher666

    Trip type: Couples

    Great location and staff.

    28 Mar 2026

    Stayed 2 nights as part of a tour group. The hotel is located walking distance to Georgetown and everywhere you need. The lobby was an oasis from the heat and smells of the town and Mr. Zabidi always welcomed you with a big smile. The rooms were a little dated…

  • User: peteclissg

    Trip type: Couples

    Ideally situated

    25 Mar 2026

    A very enjoyable 5 night stay in a Deluxe, King bed room. Generous room size with great views. Filtered water available on every floor was great. Breakfast was a decent buffet. Staff in all areas were so friendly and hospitable. The free city shuttle bus stop…

  • User: Dreamer40385252950

    Trip type: Couples

    Good location!! Staff super friendly

    08 Mar 2026

    Room is good clean and nice view. Staff friendly Zabidi the boss 👍👍, Michelle, Bani all very friendly. Recommend to stay here Amir Hisham, General Manager at Cititel Penang, responded to this review Dear Dreamer40385252950,We are so happy to have impres…

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