86 +PHOTOS
88+ photos
This resort is located in Genting Highlands.
Jalan Ion Delemen 1
Check-in from 3:00 PM · Check-out by 12:00 PM
Jalan Ion Delemen 1
Check-in from 3:00 PM · Check-out by 12:00 PM
Average
805 reviewsUser: Shiningnet
Trip type: Family
Worst hotel to stay
The hotel is not good at all, everything about the hotel is horrible. The room we got was extremely dirty. We changed the room then the sink was leaking in the new room. The bathrooms all smell bad. The rooms are all dirty, the furniture is worn out. Even after housekeeping makes up the room, it is still so dirty. The rooms wont be made up till you tell them over the phone, we turned on the make m… The hotel is not good at all, everything about the hotel is horrible. The room we got was extremely dirty. We changed the room then the sink was leaking in the new room. The bathrooms all smell bad. The rooms are all dirty, the furniture is worn out. Even afte…
User: chiraagj2016
Trip type: Family
We stayed in a 2-bedroom unit with breakfast included, but unfortunately, the experience didn’t meet expectations.
Average Stay – Room for ImprovementWe stayed in a 2-bedroom unit with breakfast included, but unfortunately, the experience didn’t meet expectations. The room had cleanliness issues — the couches were dirty and partly unhinged, with visible stains and dust in corners. One major drawback was that the unit only had one bathroom, which was inconvenient for a group stay.Another disappointment was the… Average Stay – Room for ImprovementWe stayed in a 2-bedroom unit with breakfast included, but unfortunately, the experience didn’t meet expectations. The room had cleanliness issues — the couches were dirty and partly unhinged, with visible stains and dust in…
User: Vacation30666130953
Trip type: Family
PLEASE book another hotel
I would honestly say that was the WORST hotel of my life .the pillows, blankets and beds were all dirty and the buffet was not so great when I ordered fish and chips the fish was uncooked. the balcony door was difficult to open and there were dead bugs EVERYWHERE. if you want a NICE breakfast please I would recommend to go to whydham level 12 the breakfast was wayyy better there Customer Care I… I would honestly say that was the WORST hotel of my life .the pillows, blankets and beds were all dirty and the buffet was not so great when I ordered fish and chips the fish was uncooked. the balcony door was difficult to open and there were dead bugs EVERYWH…
User: Thangam A
Trip type: Family
Disappointing stay
The checking in was confusing. The room was just average and the bed caused my body to itch. The pillow was so flat and was unable to sleep the whole night due to next room noise so loud. Totally very disappointed.There was lousy food at the bar nearby. Customer Care Ion Majestic Hotel, Guest Services / Front Office at Grand Ion Delemen Hotel, responded to this review Dear Guest,We deeply apo… The checking in was confusing. The room was just average and the bed caused my body to itch. The pillow was so flat and was unable to sleep the whole night due to next room noise so loud. Totally very disappointed.There was lousy food at the bar nearby. Cus…
User: Jaime L
Trip type: Family
There are better hotels near Genting Highlands!
We went in mid-February (post CNY) so expected the place to be less crowded. In fact, unless we were in the dining area, the place felt abandoned. There was squeaky noise from the kitchen (thin walls) - assuming due to wind hitting some loose windows. The hot water pot doesn't work either. The room appears not to be cleaned -we found a used towel in the closet. The beddings have this unused smell.… We went in mid-February (post CNY) so expected the place to be less crowded. In fact, unless we were in the dining area, the place felt abandoned. There was squeaky noise from the kitchen (thin walls) - assuming due to wind hitting some loose windows. The hot…
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