Genting Grand

Name: Genting Grand
Address: Genting Highlands, 69000 Genting Highlands, Kuantan and Pahang, malaysia
Telephone: 353818882077
Rating: 4.1

kuantan and pahang, malaysia

About Genting Grand

location

Centrally located at the peak, 6,000 feet above sea level and in the midst of the action, this is the premier hotel for visitors at the resort. It is distinguishable from the other hotels from the round observation deck and the red Genting logo on the top. The hotel is just a 1 hour drive away from Kuala Lumpur. Casino de Genting is a 5 minute walk away and the First World Plaza 10 minutes by foot from the hotel.

facility

The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The resort has a range of facilities for guests with disabilities. The resort has wheelchair-accessible facilities and a lift. A variety of shops are available, including a supermarket and souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. Complimentary newspapers are available.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. There is a direct dial telephone, a TV, a radio and WiFi (no extra charge) in the rooms. Slippers are included. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products.

sport

Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active in the complex, including a gym, a spa, a sauna, a steam bath and massage treatments. A casino and a nightclub are also options for entertainment.

meals

The dining area includes a restaurant with air conditioning and a café. A delicious breakfast is an excellent reason to rise and shine. At lunch and dinner, guests can order dishes à la carte or choose a set menu.

Amenities at Genting Grand

Facilities (6)

24-hour receptionConference RoomElevator/ LiftLaundryParkingWifi

Meals (1)

Restaurant

Location

Genting Highlands, Kuantan and Pahang, Malaysia

Genting Highlands, 69000 Genting Highlands

Check-in from 15:00 · Check-out by 12:00

Genting Highlands, Kuantan and Pahang, Malaysia

Genting Highlands, 69000 Genting Highlands

Check-in from 15:00 · Check-out by 12:00

User Rating & Reviews

4.1

Very Good

273 reviews

Value
Rooms
Cleanliness
Service

Excellent118
Very Good97
Average35
Poor14
Terrible9

Recent Reviews: 273

User: sharon1427
Trip type: Family
Great buffet breakfast
05 Jul 2025
Skyworld Hotel guests have option of purchasing buffet breakfast tickets at promotional price. Lots of variety - there's something for everyone. My food fussy kids loved it.At RM30 per pax (please note that this price can change), I find that it's more value for money compared to the breakfast options at the food court or restaurants at SkyAvenue. Social Care Team, Other at Resorts World Gentin… Skyworld Hotel guests have option of purchasing buffet breakfast tickets at promotional price. Lots of variety - there's something for everyone. My food fussy kids loved it.At RM30 per pax (please note that this price can change), I find that it's more value f…
User: 787weip
Trip type: Friends getaway
Look into detail of service in the room
27 May 2025
First time stay here during May 2025. Room is big. Renovation and construction anyhow still working in next door 🚪. Overall is OK 👌 but few things need to be touch up and detail check list before open for next guest stay . 1) the weight scale was NO battery 🪫 inside . 2) glass drawer all so dirty .3) sofa 🛋️ cushions so old and look ugly please remove it better until new will replace it . 4) C… First time stay here during May 2025. Room is big. Renovation and construction anyhow still working in next door 🚪. Overall is OK 👌 but few things need to be touch up and detail check list before open for next guest stay . 1) the weight scale was NO battery…
User: pier3762015
Trip type: Solo travel
Ideal choice of hotel
12 Dec 2024
Appreciate the great hospitality received from Guest Service Associate Ms Sree. She made an effort to fulfil my room preference and the stay was enjoyable. Genting Grand Hotel is located near Genting Club. There are choices of twin bed or king size bed in the Grand Premier Room. Looking forward to stay in the hotel again. Social Care Team, Other at Resorts World Genting - Genting Grand, respond… Appreciate the great hospitality received from Guest Service Associate Ms Sree. She made an effort to fulfil my room preference and the stay was enjoyable. Genting Grand Hotel is located near Genting Club. There are choices of twin bed or king size bed in the…
User: cognitory
Trip type: Family
Poop on toilet seat
01 Sep 2024
Just checked in for a 5 day stay and felt nauseous straight after going into the room Lifted up the toilet seat to take a wee and there was poop from the previous (or previous previous?) guest. This is supposed to be their premium hotel at Genting Highlands! Social Care Team, Other at Resorts World Genting - Genting Grand, responded to this review Dear Valued Guest,Thank you for sharing your… Just checked in for a 5 day stay and felt nauseous straight after going into the room Lifted up the toilet seat to take a wee and there was poop from the previous (or previous previous?) guest. This is supposed to be their premium hotel at Genting Highlands!…
User: Goh L
Trip type: Family
Poor control of smoking!
13 Jun 2024
The hotel room are great, classic look but maintained well so far. The only upsetting thing is people smoking everywhere! Doesn’t matter on non smoking floor or even at lobby area. I can’t believe it! Most hotel now go towards non smoking, smoke free, but they still have smoking floors. Worse case was people smoking at non smoking floor, with the sign stated NO! I was surprised people smoke inside… The hotel room are great, classic look but maintained well so far. The only upsetting thing is people smoking everywhere! Doesn’t matter on non smoking floor or even at lobby area. I can’t believe it! Most hotel now go towards non smoking, smoke free, but they…

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