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The hotel is about an hour's drive from the city centre, with the Kuala Lumpur Tower and Petaling Street, as well as Kuala Lumpur International Airport.
The complex has a lift and features 91 suites and 67 single rooms. Guests are warmly welcomed by English-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Children can enjoy the playground. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.
Air conditioning ensures that rooms maintain comfortable temperatures. A balcony or terrace is a standard feature of some rooms. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a games console, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The complex has family rooms, non-smoking rooms and smoking rooms.
There are indoor and outdoor pools and a children's swimming area. In addition, refreshing drinks at the pool bar and a waterslide offer the perfect way to unwind. Sun loungers and parasols on the terrace invite guests to relax and unwind. For guests who wish to keep active, tennis and archery are available. Sport and leisure facilities at the complex include a gym, bowling and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. The hotel offers plenty of activities and entertainment options, including a kids' club, a dance club and a nightclub.
Various dining options are available, including a restaurant with air conditioning, a café and a bar. A delicious breakfast guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte, or a set menu. Staff are also happy to provide children's meals.
Persiaran Lagoon, Bandar Sunway
Check-in from 3:00 PM · check-out by 12:00 PM
Very Good
3323 reviewsUser: Chin Kheng O
Trip type: Family
Best Service from Mr Ronal
Thank you Mr Ronal for giving us a great experience in Sunway Resort Hotel! The room is great, bed is comfy, toilet is clean. Everything that we can hope for and ask for is kindly taken care of at the hotel. Every other staff in the hotel were great too! Our r…
User: nordinpoh
Trip type: Family
Phenomenal 5-Day Family Stay – Linked to the Mall & Incredible Service!
Here is the completed, all-inclusive review with the Sunway Pyramid mall convenience added. It is now fully ready to copy and paste directly onto TripAdvisor!Title: Exceptional Hospitality & Unforgettable Service at Sunway Resort Hotel!Review Body:Our rece…
User: Adrian H
Trip type: Family
Great hotel
Great hotel to stay. Special shout out to Kamarul, Ravi , Karuel and Izman for their super friendly and great service during our visit at the lounge.Breakfast spread should include more protein dishes. Suzanna Awg Amin, Guest Services / Front Office at Sunw…
User: Jet34428885661
Trip type: Family
5 star hotel with 5 star service
We had a wonderful stay at Sunway Resort Hotel. All the staff were very helpful, and we felt truly welcomed and cared for. It is a genuine five-star hotel with five-star service. Thank you to the entire team, especially Kaul, Ramarur, Afig, and Kasturi. Fantas…
User: Mahlok
Trip type: Friends getaway
Awesome good experience
Best experience ever. Thank you to Mr Adam Messions , Outlet manager of Sunset Terrace who ensure that the customers are well and accorded good service, supported by Mr Ambrose, Pn Faridah his assistant managers and team members Ms Haslinda, Sharifah and Hiday…
